mail using 99% of CPU help!

Discussion in 'MacBook Pro' started by martinix01, May 24, 2015.

  1. martinix01, May 24, 2015
    Last edited: May 25, 2015

    martinix01 macrumors newbie

    Joined:
    May 24, 2015
    #1
    EtreCheck version: 2.2 (132)
    Report generated 5/23/15, 9:54 PM
    Download EtreCheck from http://etresoft.com/etrecheck

    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.

    Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    16 GB RAM Upgradeable
    BANK 0/DIMM0
    8 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 72 - SN = W03084MKBD3LC

    Video Information: ℹ️
    Intel HD Graphics 4000
    Color LCD 1280 x 800

    System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:40:59

    Disk Information: ℹ️
    APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
    EFI (disk0s1) <not mounted> : 210 MB
    Macintosh HD (disk0s2) / : 646.30 GB (187.16 GB free)
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 103.00 GB (28.61 GB free)

    MATSHITADVD-R UJ-8A8

    USB Information: ℹ️
    Wacom Co.,Ltd. Wacom Wireless Receiver
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver

    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus

    Gatekeeper: ℹ️
    Mac App Store and identified developers

    Kernel Extensions: ℹ️
    /Library/Extensions
    [not loaded] com.wacom.kext.ftdi (1 - SDK 10.9) [Click for support]

    /System/Library/Extensions
    [not loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
    [not loaded] com.wacom.kext.wacomtablet (6.3.10 - SDK 10.9) [Click for support]

    Launch Agents: ℹ️
    [not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running] com.adobe.AdobeCreativeCloud.plist [Click for support]
    [running] com.micromat.TechToolProAgent.plist [Click for support]
    [running] com.wacom.wacomtablet.plist [Click for support]

    Launch Daemons: ℹ️
    [running] com.adobe.adobeupdatedaemon.plist [Click for support]
    [loaded] com.adobe.fpsaud.plist [Click for support]
    [loaded] com.bresink.system.privilegedhelper-tts.plist [Click for support]
    [loaded] com.creativebe.MainMenuHelper.plist [Click for support]
    [loaded] com.JWVD.cbcache.plist [Click for support]
    [running] com.micromat.TechToolProDaemon.plist [Click for support]
    [loaded] com.microsoft.office.licensing.helper.plist [Click for support]

    User Launch Agents: ℹ️
    [loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded] com.adobe.ARM.[...].plist [Click for support]
    [running] com.akamai.single-user-client.plist [Click for support]
    [loaded] com.google.keystone.agent.plist [Click for support]

    User Login Items: ℹ️
    iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    ElementsAutoAnalyzer Application (/Applications/Adobe Elements 11 Organizer.app/Contents/ElementsAutoAnalyzer.app)
    AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    OpenDNS Updater Application Hidden (/Applications/OpenDNS Updater.app)

    Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

    User internet Plug-ins: ℹ️
    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    Safari Extensions: ℹ️
    AllMyTube
    DuckDuckGo
    Ginger
    Save to Pocket
    Pin It Button

    3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    Notifyr [Click for support]
    TechTool Protection [Click for support]
    WacomTablet [Click for support]

    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 646.30 GB Disk used: 459.13 GB
    Destinations:
    backup [Local]
    Total size: 2.00 TB
    Total number of backups: 13
    Oldest backup: 2015-03-24 01:27:00 +0000
    Last backup: 2015-04-19 01:51:29 +0000
    Size of backup disk: Excellent
    Backup size 2.00 TB > (Disk size 646.30 GB X 3)

    Top Processes by CPU: ℹ️
    99% Mail
    8% Adobe CEF Helper
    3% WindowServer
    2% Creative Cloud
    1% fontd

    Top Processes by Memory: ℹ️
    1.10 GB kernel_task
    688 MB com.apple.WebKit.WebContent(6)
    459 MB softwareupdated
    311 MB mdworker(11)
    213 MB mds_stores

    Virtual Memory Information: ℹ️
    7.66 GB Free RAM
    8.34 GB Used RAM
    0 B Swap Used

    Diagnostics Information: ℹ️
    May 22, 2015, 10:15:02 PM /Library/Logs/DiagnosticReports/Mail_2015-05-22-221502_[redacted].cpu_resource.diag [Click for details]
    May 22, 2015, 10:10:44 PM Self test - passed
    May 21, 2015, 08:48:26 PM /Library/Logs/DiagnosticReports/Creative Cloud_2015-05-21-204826_[redacted].crash
    May 21, 2015, 08:48:23 PM /Library/Logs/DiagnosticReports/sharingd_2015-05-21-204823_[redacted].crash
    May 21, 2015, 08:48:18 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-05-21-204818_[redacted].crash
     
  2. ShawnF macrumors regular

    Joined:
    May 10, 2014
    #2
    Wrong forum. Please go to the Macbook Pro forum.

    Admin please delete.
     
  3. idon21 macrumors newbie

    Joined:
    Jul 26, 2011
    #3
    Orrrrr Just ask for the guy to copy his post and delete it before requesting an Admin to delete it. Just my two cents.
     

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