iPhone Mail VIP Alerts not working

Discussion in 'iOS 8' started by VETTE277, Apr 12, 2015.

  1. VETTE277 macrumors member

    Apr 29, 2010
    I have my work e-mail (Outlook Exchange) set up on my iphone. I set certain e-mail addresses as contacts and listed them as VIP in my mail settings. I set VIP to have specific unique sound/vibrate patterns as well as a pop up alerts.

    Isn't working...basically they are acting like normal e-mails. Any way to fix this ?
  2. C DM macrumors Sandy Bridge

    Oct 17, 2011
    Are those emails appearing as coming from VIP users/emails in the Mail app (they would have a gray star next to them on the left)?
  3. VETTE277 thread starter macrumors member

    Apr 29, 2010
    Yeah they are. I think I narrowed down the problem.

    I have the distribution list as a VIP. Problem is, the sender sends an e-mail directed to the distribution list. So essentially the FROM is from the sender and the TO is the distribution list. the sender is not a VIP because the sender could be from anyone who sends an email to the distribution list.

    FROM: John Smith
    TO: Distribution List (VIP)

    Since the VIP is the TO field and not the FROM field, I don't get a VIP alert.

    Does this make sense ? Any suggestions or work arounds ? Thanks
  4. GreyOS macrumors 68040


    Apr 12, 2012
    As far as I'm aware VIP only works on the sender, not aware of a workaround

Share This Page