mail will not accept my password

Discussion in 'Mac Basics and Help' started by adambuthead, Oct 21, 2009.

  1. adambuthead macrumors newbie

    Joined:
    Jul 6, 2008
    #1
    i cannot get into my mail account it will not accept my password i cannot receive mail or send mail any ideas ??? the fault reads as follows
    "the smpt server "smpt.mac.com" rejected your password blah blah blah
    now i understand i may have forgotten it but i only use 3 passwords and ive tried all of them any way to reset this???
     
  2. adambuthead thread starter macrumors newbie

    Joined:
    Jul 6, 2008
  3. mperkins37 macrumors 6502a

    mperkins37

    Joined:
    Jan 17, 2007
    Location:
    Phoenix, AZ
    #4
    Look up the password in keychain access, I've had to do that a few times.
    It's in the apps, utilities folder.
     
  4. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #5
    Two things to try;
    1. Be ABSOLUTELY sure that caps lock is not on.
    2. Try unticking 'use SSL' in advanced under preferences.
     
  5. madog macrumors 65816

    madog

    Joined:
    Nov 25, 2004
    Location:
    Korova Milkbar
    #6
    If it is MobileMe, then that usually means your account has expired. The program just gets an error and reports back of an incorrect password. If you signed up when you first got your Mac then it is a 6 month trail.

    Otherwise, if that isn't the case and a dialog is popping up asking you for the pass, retype it in the account settings under Mail preferences. If the password is saved incorrectly it could be conflicting with whatever your typing (as in, ignoring it completely). That used to be an issue, at least.

    Try accessing the account through your web browser to see if it is working properly.
     

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