Mail won't send mail

Discussion in 'Mac Apps and Mac App Store' started by Majglow, Jul 4, 2005.

  1. Majglow macrumors newbie

    May 5, 2005

    So I'm using Tiger and the Mail application and I can't manage to send mail through my server. Basically, the server is setup to require authentication to send through the SMTP server, so I configure mail accordingly and everytime I try to send mail, it doesn't authenticate me (mail asks me to reenter the password). Now, I am 100% sure I got the login info right, if I login using Entourage it works fine. Also, when I send mail through my verizon account (also requires authentication) it works fine.

    Does anybody have any idea why this is the case? If needed, I could setup an example mail account to give you an idea of what is happening exactly.
  2. silentstar macrumors newbie


    Jul 4, 2005
    Set it up as an IMAP account.

  3. grapes911 Moderator emeritus


    Jul 28, 2003
    Citizens Bank Park
    1. Did you check the box to add the password to the keychain? This saves the password so you don't have to reenter it.

    2. Make sure you are using this:
    Preferences -->
    Accounts -->
    Account Information -->
    Server Setting -->
    Then select the correct Authentication.
  4. big macrumors 65816


    Feb 20, 2002
    I bet its an ISP issue... whoever you are using for an ISP (ie knology) you have to use their server to send mail, since you are on their network. Which means having a valid account and send mail settings correctly figured ( A lot of ISP's do not require you to click that little authenticate box in your prefs.... just a suggestion, I bet it is your settings not done properly. Usually you will not use your own domain name for smtp... it is not going through your mail, its going through your ISP mail servers.
  5. poisoned hawk macrumors newbie

    poisoned hawk

    Jul 4, 2005
    Midlands UK
    Hi I have a similar problem but I know the reason. BT in the UK will not accept my domain through their server as it's a second level domain
  6. Ti_Poussin macrumors regular


    May 6, 2005
    There's a huge mess with mail and sending mail, it often refuse to send e-mail. I use a spymac account, and got the same problem, I switch the outgoing server to a random Bull*****, try to send it can't (normal), revert it to the correct one from scratch (delete keychain password related to mail too). It work, don't know why, seem like mail is prompt to corrupt mailbox and setting. Not really impresse with mail robustest.
  7. Majglow thread starter macrumors newbie

    May 5, 2005
    As some suggested, this isn't a problem with it not remembering my login information for the outgoing server, but it not wanting to authenticate me at all. As for IMAP, I don't really know anything about this, but I will look at try.

    No, this isn't the case (it is verizon DSL). Everything works smoothly with entourage. I would use entourage but I really want Spotlight for my email.
  8. iMeowbot macrumors G3


    Aug 30, 2003
    Okay. just to make sure, is this how you have it set up?
    • outgoing mail server is
    • "Use Secure Sockets Layer" should not be checked.
    • Authentication type should be set to Password
    • Username needs to be your Verizon username, an email alias won't work here.
  9. Majglow thread starter macrumors newbie

    May 5, 2005
    I can send mail perfectly through my verzon account.

    It is when I try to use the Exim server that hosts my domain names.

    To show what my problem is, I setup a test account. Here is the info:

    incoming server:
    password: TestMe

    outgoing server:
    username and password are the same as the incoming and the auth type is password.

    I can send mail using this info fine using entourage but it just won't work using Mail (can recieve but not send).

    In my Exim logs, I get the following:

  10. iMeowbot macrumors G3


    Aug 30, 2003
    Well, for what it's worth, it's not just you, it wn't take the password from me either. That said, Apple Mail 2.0 has more bugs than features at this point, and you might want to wait for 10.4.2 to see if current problems magically disappear before digging too much deeper.
  11. Majglow thread starter macrumors newbie

    May 5, 2005
    Thanks for confirming. I was half thinking that it was me just going insane and not being able to enter the password in right (the 50 bazillion times I tried).

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