Resolved Mailboxes Have Disappeared!

Discussion in 'Mac Apps and Mac App Store' started by djschep, May 23, 2012.

  1. djschep, May 23, 2012
    Last edited: May 23, 2012

    djschep macrumors member

    May 23, 2012
    Hello everybody,

    I have a quick question that is probably easily solved!
    My grandfather opened up Mail this morning and realized that all of his mailboxes were gone! It's pretty bad news as he had quite a collection! I know how to find the mailboxes in ~/Library/Mail/... but how can I get them back into his mail sidebar?
    I have included a screenshot so that you guys can hee how it looks now, He can sill receive/send emails but he cant save conversations anymore. When he adds a new mailbox however, he can see all of his old mailboxes in the location drop down.

    Any information will help and thanks in advance


    Attached Files:

  2. BK. macrumors member

    May 22, 2011
    Are these local mailboxes "On My Mac" or on iCloud?

    If On My Mac, hover over the "On My Mac" heading and click the show button that will appear on the right hand side. If iCloud, do the same but with the iCloud heading.
  3. djschep thread starter macrumors member

    May 23, 2012
  4. robynq macrumors newbie

    Feb 11, 2018
    In my case of missing mailboxes, it is under the Telus heading, which is my internet provider. When I press the +, it says, "Enter name for new mailbox to be created at the top level in account “Telus”. When i press the 'telus' box in this message, it has my mailboxes, but I can't seem to get them back into place in my sidebar.

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