Maill App "Forgetting" Account...

Discussion in 'iPhone' started by lordofthereef, Jan 28, 2014.

  1. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #1
    My mom's phone has been doing really strange things in terms of the mail app. It will occasionally forget that a mail account has been set. That is to say, you can tap the app, and it will bring up the setup screen as if it was the first time setting up mail on the phone. When I go into settings>mailc,contacts,calendars everything is there... I need to turn mail syncing off, kill the mail app, turn syncing back on, and reload the mail app. Then everyhting is good for a few days...

    By the way, this is a 4S running iOS7.

    The only discussion about this problem that I found is below. unfortunately there isn't really a permanent fix.

    https://discussions.apple.com/message/23696622?tstart=0#23696622?tstart=0
     
  2. lordofthereef thread starter macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #2
    Someone has to have come across something similar...
     
  3. lordofthereef thread starter macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
  4. lordofthereef thread starter macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
  5. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #5
    I had a customer with this, reset and restore sorted it tho!
     
  6. lordofthereef thread starter macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #6
    Tried that. Seemed good for a bit. But not so... :(
     
  7. Zyiros macrumors member

    Zyiros

    Joined:
    Jan 23, 2014
    #7
    That's unfortunate! I would try logging out your account and logging back in.
     

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