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Resolved MainStage was not able to complete the download. Check your Internet connection and try downloading again.

TheRiddler1982

TheRiddler1982

macrumors member
Original poster
Jun 10, 2015
48
5
Hi all,

I just setup a new MacBook Pro (M1 Max) and downloaded my apps through the App Store (Logic, Mainstage). Next, I tried to get my sound library and installed the sounds through the Library manager. However, I get an error that MainStage was not able to complete the download. The error occured AFTER entering my credentials (no typo, I know my passwords :)).

Here is a screen recording of the video:


I tried it with different instruments, the error stays the same. It seems like an permissions error, maybe. I also relocated the library to an external drive but with no effect.

Do you have any ideas how to fix that?

Thanks,
Sven
 
I haven't personally had this issue downloading MainStage & Logic content, but then again I haven't re-downloaded the sound library in at least a year, so maybe it's an issue with the latest release.

A few things first:
  • If you have Logic, try downloading/installing the sounds with Logic rather than MainStage - they're cross-compatible
  • Is the user account a "Standard" or "Administrator?" You mentioned possible permission issues, so that's why I'm asking
  • Is the Mac plugged into Ethernet? This shouldn't really matter, but it'll make the download go much faster if it is

Try this:
  1. Restart the computer
  2. Connect the drive containing the sounds, and DELETE them (move "Library" folder to trash)
  3. Go to MainStage, select "Reinstall Sound Library."
    1. If this doesn't work, select "Download Essential Sounds" and then once that's done select "Download All Sounds"
  4. Once that finishes, you'll be prompted for credentials - type in the password and hit Install. Hopefully you won't get the error
Hope this helps.
 
Hi,

thanks for all the tipps. I followed them all and repeated them several times, it just stays the same. There is something going wrong on my system. As it is only one week old since installation, I want to avoid making a fresh installation. I also repaired the disk permissions with no effect. My user is administrator, so sudo-ing always works. Is there a command line option to install the library?
 
Ok, here is the solution (it helped with another issue as well): I upgraded to the latest developer beta and voila, here we go. I have no idea what was the issue but it worked!
 
You didn't say if you were running a beta macOS when you had the original issue. This is pertinent info when describing a problem.

Also meaningful would be the beta version number that seemed to fix the issue.
 
I was on macOS 12.3.1 (official release) before where the issue was present. Because of that and more severe issues (external monitor not waking up from sleep), I tried the current Developer beta 12.4 beta3. That fixed the issue. If the issue would have been gone from beta1 ongoing, I cannot answer. So, at least for beta3 something got fixed.
 
TheRiddler1982 said:
I was on macOS 12.3.1 (official release) before where the issue was present. Because of that and more severe issues (external monitor not waking up from sleep), I tried the current Developer beta 12.4 beta3. That fixed the issue. If the issue would have been gone from beta1 ongoing, I cannot answer. So, at least for beta3 something got fixed.
Click to expand...
Thanks for clarifying. Good for future searchers.
 
I have this exact same issue with Logic, on macos 12.4 official release on M1 pro. Is there any fix for this?
Garageband seems to download additional content without problems.
 
Wish I had a workaround, but I'm just here to add "me too". On fully updated Monterrey 12.4, can't download essential sounds for MainStage or Logic. The download immediately fails.
 
haydentech said:
Wish I had a workaround, but I'm just here to add "me too". On fully updated Monterrey 12.4, can't download essential sounds for MainStage or Logic. The download immediately fails.
Click to expand...
I've updated Logic to 10.7.4 and now it works for me
 
Unfortunately, I am not able to upgrade Logic further due to not having a Metal-compatible graphics card, so that's not a solution for me.
 
Hi Guys! After spending a night looking online for the solution. I believe I have been able to resolve the problem with Logic Pro.
I installed Garageband and its needed library.
Then installed Logic Pro 10.7.4.
Downloaded Essential Soundpack and it worked!

Hope it helps!

Edit: This is due to the latest Monterey update 12.5 update probably. As logic was working fine till 12.4
 
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