Major iPhone 4 Proximity Problem

Discussion in 'iPhone' started by CherryJello, Jun 29, 2010.

  1. CherryJello macrumors regular

    Joined:
    May 30, 2009
    #1
    When I place a phone call and hold the phone to my face, the screen turns off but if at any point I take the phone away from my face, the screen will not come back on. No matter how many times I touch the screen or press the buttons, the screen will not turn back on. The phone call continues but I cannot do anything else.

    Oh and If I even touch the bottom left of the phone I loose all service in 15 seconds. I'm taking this one back and getting a new one....
     
  2. mloffa macrumors 6502a

    mloffa

    Joined:
    Jul 13, 2009
    #2
    Really?
    The (small) issue I am having with the proximity sensor is that it need to be REALLY close to my face to turn off. If I move it even a cm away, the screen comes back on..

    Not a huge deal but it's odd our problems are completely opposite.
     
  3. getatkyill macrumors regular

    Joined:
    Oct 10, 2008
    Location:
    Taunton, MA
    #3
    Do either of you use leather or otherwise obtrusive iPhone4 cases?

    I have the OP's issue when using my Belkin leather case, bought at AT&T.
     
  4. iphone529 macrumors regular

    Joined:
    Jul 23, 2007
    #4
    I have been having a problem with this since i got my phone, its very annoying,I mute calls, goes to speaker, I hope they push out an update soon to fix this already.
     
  5. CherryJello thread starter macrumors regular

    Joined:
    May 30, 2009
    #5
    UPDATE:

    I did a complete restore and things were working until I did a restore from back up and the problems were back. However I did a "clear all settings" and that did trick. But from what I've read, the problems seem to come back after awhile. We'll see......
     
  6. TopazLJF macrumors newbie

    Joined:
    Jun 21, 2010
    #6
    Another Proximity Problem

    I'm also having similar issues with my iPhone 4. I've noticed more and more than I'm accidentally pressing buttons with my cheek. On a typical 5-minute phone call, the screen turns back on 3-4 times, causing me to either hit speaker phone or end call. I've never had the problem before (I've gotten a new iPhone every year...).

    I restored this phone from the backup of my 3gs... thoughts?
     

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