I follow all the steps to this guide : http://docs.info.apple.com/article.html?artnum=300173 However when I synced my ipod with my mac it was complete right away however there was no music or nothing like the guide says. I looked at my ipod and the music is all gone off of it, when I drag the music into the itunes, theres not play count or anything! Also the ipod says under the summery Version "Only Mac-formatted ipods can be updated" What the hell is going on here? I've been doing this for 2 hours, and now I have no music on my ipod, with no play counts.. I'm getting real sick of this and i'm going to be pissed if my play counts are gone forever.