Major problems after installing software update!

Discussion in 'macOS' started by Ladygolfer56, Nov 3, 2009.

  1. Ladygolfer56 macrumors newbie

    Nov 3, 2009

    I was prompted to install a software update last night and duly complied. After the update I could not shut down my laptop, having to force quit using the on button. I cannot open finder, Mackintosh HD and other icons on my desktop or empty the trash either. Logging off does not work either. I'm not used to Mac's as its my first Apple laptop - I do love it thou - so long as I can get it to work properly!! I'm used to using system restore for windows but don't have a clue what to do with a Mac

    Hope someone can help

    Love Alison x
  2. stridemat Moderator


    Staff Member

    Apr 2, 2008
    Have you tried repairing permissions?

    Boot up with your install disks and select disk utility. Then click verify and repair permissions. Hopefully that may sort your problem out.
  3. kolax macrumors G3

    Mar 20, 2007
    What happened after you forced shutdown and booted up your Mac again? Did it boot as normal, but you are unable to open Finder?

    What update was it, can you remember? Was it a full on hang, or was it just incredibly busy which could've made you think it had crashed?
  4. Ladygolfer56 thread starter macrumors newbie

    Nov 3, 2009
    Hi Kilamite

    When I booted up the mac after forced shutdown I still couldn't access finder etc.

    I was prompted to install software updates and restart the computer. The updates loaded as normal and the computer restarted and that is when I noticed the problems. I forced shut down and left it overnight hoping that it would sort itself out :(

    Hi Stridemat

    I will have a go at repairing permissions fingers crossed

    Thanks to you both for your replies
  5. Ladygolfer56 thread starter macrumors newbie

    Nov 3, 2009

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