Major screen defect (physical) please advice me.

[JazzLion]

I have a major screen defect on my macbook. I purchased this according to my serial number on the apple homepage

MacBook (13-inch, Aluminum, Late 2008)

I read that some laptops in that year have extended warranties related to defective GPUs. The webpage says my warranty has expired but I guess that does not take into account the extended warranty?

How should I contact Apple? I am based in HK.

 

[spinnerlys]

The extended warrant only applies to Aluminium (Non-Unibody) MacBook Pros released in 2008 and earlier, thus your MacBook is not covered by this.

You can look into replacing the screen yourself and getting one via eBay, but it looks more like a GPU issue.

I presume, a restart does not help?

 

[JazzLion]

The extended warrant only applies to Aluminium (Non-Unibody) MacBook Pros released in 2008 and earlier, thus your MacBook is not covered by this.

You can look into replacing the screen yourself and getting one via eBay, but it looks more like a GPU issue.

I presume, a restart does not help?

Thank you.

Restart helps but it happens every day.

That laptop is Aluminium (Non-Unibody)! =) Forgot to mention that.

I posted in the wrong forum and informed the mods but your fast help was too fast for everyone else to fix my mistake.

How should I contact them?

 

[AlphaDogg]

That MacBook is not covered by the warranty extension program, because it has the NVidia 9400m GPU, not the NVidia 8600m GT that is prone to failure. You need to either pay for repairs or a new MacBook

 

[AlphaDogg]

That laptop is Aluminium (Non-Unibody)! =) Forgot to mention that.

There was no non-unibody 13" MacBook aluminum. In fact, there was no non-unibody MacBook Pro with a black border around the screen...

 

[spinnerlys]

MacBook (13-inch, Aluminum, Late 2008)

That laptop is Aluminium (Non-Unibody)! =) Forgot to mention that.

Those two quotes contradict each other.


White MacBook (2/2008)

Unibody MacBook (10/2008)

Aluminium MacBook Pro (2/2008)

Unibody MacBook Pro (10/2008)

How should I contact them?

http://www.apple.com/hk/contact/

 

[JazzLion]

Sorry, I had the different names confused. It is the 'Uni-body' with the design where you could easily remove the battery.

 

[spinnerlys]

Sorry, I had the different names confused. It is the 'Uni-body' with the design where you could easily remove the battery.

Thus it is either this

or that

and it is not covered by Apple anymore, if you don't have Apple Care.

What about backing up your system and reinstalling Mac OS X?

 

[JazzLion]

It is not covered then. Thank you for the patience and the help.

 

[AlphaDogg]

It is not covered then. Thank you for the patience and the help.

Take it to the genius bar and see what they can do. Maybe you will get a genius that doesn't know that your MBP (MB?) is not applicable to the recall. Maybe the genius will replace it. Just food for thought...