Major storage issues, iPhone 4S

Discussion in 'iPhone Tips, Help and Troubleshooting' started by schmidt16, Dec 5, 2014.

  1. schmidt16 macrumors newbie

    Dec 5, 2014
    Hello there, I recently have come across some strange storage issues on my phone. While it is hooked up to my iMac, in iTunes it states I have 5.97 GB of photos. I recently wiped all the pictures (1 week ago) off the phone to open up some space. But, the 5.97 GB is still there, and when I try to sync more music or apps, It states that the phone is still full.

    Right below where it says 5.97 GB of photos in the summary tab, it says there are only 24 photos (photos taken since I wiped the rest). Obviously 24 photos could never amount to 6 GB of space.

    I've erased all the pictures from the "deleted photos" section. As far as the Photos app on the iPhone is concerned, I only have 24 photos.

    Anybody else run into this issue? I'm running the latest iTunes and iPhone software (iOS 8.1.1) on a 16 GB phone. Thanks for reading! :)

  2. rigormortis macrumors 68000


    Jun 11, 2009

    this is a new feature of iOS 8. its the iPhoto recycle bin

    your photos are left in "recently deleted" when you erase them


    if the phone says 0 photos and itunes says 5 gigs it could just mean that itunes wants to put 5 gigs of pictures when you click on sync

    go to the phone in itunes
    click on photos tab
    try checking SYNC PHOTOS ON AND OFF and see if that makes the bar change

    maybe one of your photos is a video ???? hey I'm just throwing it out there and seeing if it sticks
  3. schmidt16 thread starter macrumors newbie

    Dec 5, 2014
    Sorry, I meant recently deleted when I said deleted photos. That was my first method after searching for this issue on Apple help. Thanks, I'll try that. I might just unsync photos completely from iTunes for a bit.
  4. bandofbrothers macrumors 601


    Oct 14, 2007

    Have you tried a Restore via iTunes and set up as a new device.

    Then update your data via your most recent back up.
  5. schmidt16 thread starter macrumors newbie

    Dec 5, 2014
    Thanks, I will try this next and report back.
  6. Jsmith0121 macrumors newbie

    Dec 8, 2014
    I'm having the exact same problem. Wiped nearly 9 gbs of photos. My phone still says it's using 8.4 gbs of storage for pictures, although none of them are there anymore. I'll try these couple things too. Let me know if you figure it out! Thanks!
  7. schmidt16 thread starter macrumors newbie

    Dec 5, 2014
    I wiped my phone completely, restored and set up as a new phone. Still have 6 GB of pictures permanently attached to the phone like a parasite. Very bizarre


    It is also worth noting that I disables photo sync, so there should be no photos coming from my iMac.

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