I think I may have some malware on my iPhone. The only place it appears in on my Yahoo e-mail. Ads are at the top of my inbox. These ads don't appear on my Yahoo account on my iMac, just on my iPhone. Short of deleting my Yahoo account and going totally with Gmail, is there any way to get rid of this problem? Thank you in advance for any suggestions.
Are you sure the ads aren't a part of the mail app you are using? You can't really get malware on an iPhone.
Well, I thought it was the Yahoo app too, so I deleted the app and went into my Yahoo mail through the regular Internet. The ads are still in my inbox.
What kind of ads are you seeing? Where are they located exactly? Perhaps you can take a screenshot even?
They are at the top if my last legitimate email message as if I just received it. Everything from Progressive insurance ads to ads for dating sites. I'm not sure how to make a screen print in my iPhone. I know how with my iMac but the ads don't show up on the computer.
So open the Yahoo! Mail app, and when you are in the inbox the first message that appears like a real message is actually an ad instead (but looks just like another message)? To take a screenshot on an iOS device you simply press the lock/sleep button (on the top right) and the home button (at the bottom center) together and that takes a screenshot and saves the picture into your photos from where you can send it or upload it or do what you would like with it (like any other photo).
Yes, you stated it exactly right. Thanks for the instructions on making screen prints. I am attaching it here. I deleted all my emails but you can see where the ad is above where they were.
Seems like an ad from Yahoo!. Do you get that if you use the Yahoo! Mail app? Is it like that anywhere else--basically appears exactly the same way on other sites for example?
Yes, it just started yesterday with the mail app. I deleted the app because of it. But it remained on my regular Yahoo too. I just got another ad for dating women over 50. Is that Yahoo too? I guess I'm getting rid of Yahoo altogether. Thanks everyone.
On your homescreen. It's icon is blue with a white envelope. You must first setup your Yahoo account in Settings.
Oh, okay. I'm starting to understand now. The Yahoo app I had before wasn't setup this way. I'll give it a try. Thanks so much.