Malware?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Newmacer2, Feb 12, 2014.

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  1. Newmacer2, Feb 12, 2014

    Newmacer2 macrumors regular

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    #1
    I think I may have some malware on my iPhone. The only place it appears in on my Yahoo e-mail. Ads are at the top of my inbox. These ads don't appear on my Yahoo account on my iMac, just on my iPhone. Short of deleting my Yahoo account and going totally with Gmail, is there any way to get rid of this problem? Thank you in advance for any suggestions.
     
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  2. kupkakez, Feb 12, 2014

    kupkakez macrumors 68000

    kupkakez

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    #2
    Are you sure the ads aren't a part of the mail app you are using? You can't really get malware on an iPhone.
     
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  3. Applejuiced, Feb 12, 2014

    Applejuiced macrumors Westmere

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    #3
    Its not malware. No malware exist currently for the iphone or ios.
     
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  4. Newmacer2, Feb 12, 2014
    Last edited: Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #4
    Well, I thought it was the Yahoo app too, so I deleted the app and went into my Yahoo mail through the regular Internet. The ads are still in my inbox.
     
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  5. C DM, Feb 12, 2014

    C DM macrumors Westmere

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    #5
    What kind of ads are you seeing? Where are they located exactly? Perhaps you can take a screenshot even?
     
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  6. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #6
    They are at the top if my last legitimate email message as if I just received it. Everything from Progressive insurance ads to ads for dating sites. I'm not sure how to make a screen print in my iPhone. I know how with my iMac but the ads don't show up on the computer.
     
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  7. C DM, Feb 12, 2014

    C DM macrumors Westmere

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    #7
    So open the Yahoo! Mail app, and when you are in the inbox the first message that appears like a real message is actually an ad instead (but looks just like another message)?

    To take a screenshot on an iOS device you simply press the lock/sleep button (on the top right) and the home button (at the bottom center) together and that takes a screenshot and saves the picture into your photos from where you can send it or upload it or do what you would like with it (like any other photo).
     
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  8. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #8
    Yes, you stated it exactly right. Thanks for the instructions on making screen prints. I am attaching it here. I deleted all my emails but you can see where the ad is above where they were.
     

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  9. Intell, Feb 12, 2014

    Intell macrumors P6

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    #9
    That is an ad from Yahoo's mobile mail site. You can't remove it.
     
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  10. C DM, Feb 12, 2014

    C DM macrumors Westmere

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    #10
    Seems like an ad from Yahoo!.

    Do you get that if you use the Yahoo! Mail app? Is it like that anywhere else--basically appears exactly the same way on other sites for example?
     
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  11. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #11
    Yes, it just started yesterday with the mail app. I deleted the app because of it. But it remained on my regular Yahoo too. I just got another ad for dating women over 50. Is that Yahoo too? I guess I'm getting rid of Yahoo altogether. Thanks everyone.
     
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  12. Intell, Feb 12, 2014

    Intell macrumors P6

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    #12
    Use the built in iOS Mail app. You won't have ads with it, other than spam email messages.
     
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  13. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #13
    Sorry to sound stupid, but I'm not following. Where do I find this IOS app?
     
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  14. Intell, Feb 12, 2014

    Intell macrumors P6

    Intell

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    #14
    On your homescreen. It's icon is blue with a white envelope. You must first setup your Yahoo account in Settings.
     
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  15. Radiating, Feb 12, 2014

    Radiating macrumors 65816

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    #15
    Yeah that's not malware, the company is putting ads in it's own program.
     
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  16. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #16
    Oh, okay. I'm starting to understand now. The Yahoo app I had before wasn't setup this way. I'll give it a try. Thanks so much.
     
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  17. Newmacer2, Feb 12, 2014

    Newmacer2 thread starter macrumors regular

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    #17
    It worked great! Thank you very much.
     
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  18. Applejuiced, Feb 12, 2014

    Applejuiced macrumors Westmere

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    #18
    Great, you got rid of the malware:D
     
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