Mariner Paperless

Discussion in 'Mac Apps and Mac App Store' started by kingtj, Nov 15, 2010.

  1. kingtj macrumors 68020

    Joined:
    Oct 23, 2003
    Location:
    Brunswick, MD
    #1
    I'm wondering if any of you are regular users of the Mariner Paperless software?

    I started using it a couple years ago (shortly before Mariner bought out the product, in fact), and use it to this day as my document management software with a Fujitsu ScanSnap s1500m scanner. (I also have an Epson RX580 all-in-one inkjet printer that can be used with it as a flatbed scanner, if you select it as the source -- but I rarely do that.)

    Anyway, it seems like a while back, I started having issues with the software refusing to open properly when launched. It only seems to happen after I've been using OS X for a while to run other software. I never narrowed it down to any specific program -- but I suspect running games like what's available via Steam is one thing that causes it to act up? When I encounter the problem, Paperless looks like it's going to launch, but hangs (spinning beach-ball) before the windows open up that contain my document folders.

    I already excluded its folders from being indexed by Spotlight after reading where a few people found that caused problems -- but didn't seem to do anything in my situation.

    Usually, if I just log out of OS X and log back in, Paperless will launch properly again. A few times though, I had to reboot the machine before it would go back to normal.

    Am I the only one experiencing this??
     
  2. jbrettz macrumors member

    Joined:
    Feb 6, 2008
    Location:
    St Louis
    #2
    I have the same setup as you with the scanner and paperless. I have not run into that problem. I would call or send an email to support. I had a good response to them when I ran into a problem last year.

    I have been looking at going to Devon Think Pro. It works with the scansnap. However, it is a powerful program, but it indexs everything. Which I may be able to use it instead of paperless.

    Brett
     

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