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Mark on my watch that doesn't come off - Can anyone tell me what it is?
- Thread starter shenfrey
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There is no stock at the Apple stores - not even for replacements. They will want you to send it in and wait for a replacement.
Then I would wait a month or two, and then get it replaced
I'd be inclined to go in anyway so that it's recorded on the system. That way in a month or so time they can't say you just did it.
Then I would wait a month or two, and then get it replaced
Apple would have seeded the warranty replacements before they shipped any sales. Should take no more than a week or two before you get your replacement. OR you buy applecare and they ship you your replacement first.
Then I would wait a month or two, and then get it replaced
Probably this.
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Apple would have seeded the warranty replacements before they shipped any sales. Should take no more than a week or two before you get your replacement. OR you buy applecare and they ship you your replacement first.
This sounds even better
Similar problem here. Go to an Apple Store and they will change it free of charge as it's brand new... It will take 1/2 weeks to have it back, but I wouldn't keep it like that
Mark on my watch that doesn't come off
Yeah I'm lucky because of however hard I scrubbed with water it just wouldn't come off so I was convinced it must of been an under screen problem.
A little embarrassing because I decided to use some glass cleaner whilst being on hold with Apple after having spoken to them for 40 minutes.
Valuable lesson though, I should always get apple care when I buy a product because had this been a real problem, they wouldn't of been able to send me a watch out whilst keeping my current one until then because I didn't own Apple Care.
Lucky you then lol
Mine was a proper scratch/mark
Yeah I'm lucky because of however hard I scrubbed with water it just wouldn't come off so I was convinced it must of been an under screen problem.
A little embarrassing because I decided to use some glass cleaner whilst being on hold with Apple after having spoken to them for 40 minutes.
Valuable lesson though, I should always get apple care when I buy a product because had this been a real problem, they wouldn't of been able to send me a watch out whilst keeping my current one until then because I didn't own Apple Care.
Apple would have seeded the warranty replacements before they shipped any sales. Should take no more than a week or two before you get your replacement. OR you buy applecare and they ship you your replacement first.
I've been quoted 3 weeks for my replacement.
Turns out the streak has come back! Lol I have no idea what it is but it's definitely not a problem on the surface of the screen. I am thinking about just returning it and wait how ever long it takes to get another seriously though what on earth is that streak : /
Apple (and any other company dealing with screens that I know of) advice against using any kind of cleaning products on their screens, watch included, so you probably should leave that detail out when you take it back to Apple.
I am not sure if I should take it back to Apple, what do you think it is? Do you think it could go away on its own? I am within my 14 day money back period so I would just place a new order and wait if I do decide to return it.
I doubt it. The oleophobic coating may eventually wear off, but with the amount you spent on it - it should be perfect.
Just a PSA, I would not use glass cleaner on that screen on a regular basis, it isn't good for the coatings.
Just a PSA, I would not use glass cleaner on that screen on a regular basis, it isn't good for the coatings.
only used it once to see if I could get the mark off. if it is the coating thats causing the problem, then surely removing it would be beneficial in my case lol