Massive crash - Cant turn on

Discussion in 'MacBook Pro' started by thomaspassmore, Dec 23, 2007.

  1. thomaspassmore macrumors newbie

    Joined:
    Oct 30, 2007
    #1
    Hi
    My macbook has always worked impecably. Today I had firefox and entourage crash, so I restarted. It wouldnt start, and now I cant turn it on.
    It turns on, and then either at the grey screen stage comes up with the compulsory restart warning, hangs at the blue screen, or very occasionally starts into leopard and immediately gives me the compulsory restart screen.

    I have a standard mscbook and havent installed any software recently nor dont anything major.

    I have reset the PRAM and now it is hanging at the first grey screen and not doing anthing!!

    Anyone help??

    thanks so much!
    This is most distrssing and apple support is closed!

    i dont know if this helps
    I just did the hardware test and got an error with
    error 4MEM/1/40000000: 0859b5c4
    thanks so much for the hep!
     
  2. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #2
    Sounds like you have 3rd party RAM in there, ya?

    If so, put the original RAM back in and see if it works.
     
  3. thomaspassmore thread starter macrumors newbie

    Joined:
    Oct 30, 2007
  4. Aperture macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #5
    As others have said, take it to your local Apple Store. (Even though it might be hard to get an appointment, they are probably crazy busy with Christmas shoppers) Do you have a backup of your system?
     
  5. thomaspassmore thread starter macrumors newbie

    Joined:
    Oct 30, 2007
    #6
    I guess I am going to have to phgone them up and see if they will come and collect it!
    Just a shame it has happened at this time.
    I dont have any sort of backup. Is there anyway I can get stuff off it before I send it away?
    thanks for the help
    tom
     
  6. MacBoy108 macrumors 6502

    MacBoy108

    Joined:
    Oct 23, 2007
    Location:
    Yorba Linda CA
  7. lavrishevo macrumors 68000

    lavrishevo

    Joined:
    Jan 9, 2007
    Location:
    NJ
    #8
    Have you tried to boot of the Leopard DVD and repair the disk? Worth a shot.
     

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