It appears that there is a massive amount of fraud happening on Half.com right now associated with textbook sales. I recently purchased all of my textbooks for this Fall off of Half.com and only 2 out of 4 of them ever arrived. The sellers appear to be "no longer registered users" and do not respond to emails. When I bought my books, the users didn't have any negative feedback but within a few days they had received many negative comments before being banned (I assume). Half.com requires that you wait for the estimated time for arrival to pass (which was about 20 days in my case). Only then can you contact the seller and you must wait 48 hours for the seller to respond before you can file a claim. Even worse, Claims supposedly take 30-60 days to be resolved. Furthermore, claimants are limited to 1 claim per month and 3 lifetime claims. This is all very frustrating because a few days after purchasing the items I noticed that the users were no longer registered. I checked the Half.com/Ebay webforums and members had cataloged around 192 sellers that fit the above description in the last few days and there are probably many many more that are not being reported in the forums. While it is hard to quantify without inside information, it appears that these scams are on a massive scale and fraud has been commited on potentially tens of thousands of Half.com customers. Half.com is not responsive to emails and I waited over 45 minutes on hold for customer service before I had to go. If any members of this board are members of the press you might want to take note of this as it could be a good story. There are already some universities warning their students to not use Half.com any longer. To other members, I would not recommend using Half.com to purchase textbooks until they change their buyer protection claim policies and institute some sort of safegaurds to prevent fraud and the sale of stolen merchandise on their site.