Here's the result I personally most like to see when someone starts a thread asking a question that has been asked before:
- Somebody replies with a link to a previous thread where the question was answered, explaining that they used the forum search feature to find it.
- Somebody (often the same person) reports the 1st or 2nd post to the moderators, suggesting that the thread be closed.
- Nobody else posts in the thread.
- A moderator closes the thread.
- The thread soon falls off the first page of its forum and was nothing more than a 2-post blip in Forum Spy.
- The original poster is happy to have gotten the answer and a tip about searching.
- The 2nd poster is happy to have helped.
- Nobody complains about the thread, the question, the original poster, the reply, the 2nd poster, the closing of the thread, or that the thread was closed too quickly or too slowly.
I'll try this approach, lets see how it works out in the future
any chance we can get Arn to chime in on the issue