MBA 2012 and Netflix

[MacBird]

I use Safari to watch Netflix movies and the video almost always freezes after about 30 minutes and I can only press the power button for 5 seconds to restart, nothing else works. I tried it on battery and AC, no difference. It happened with 10.7.4 and now also with 10.8.

I never had this problem with my 2008 uMBP. I'm past the 2 week return period, from past experience, might Apple replace it anyway?

 

[pilotkid]

You have a standard 1 year warranty. Just take it down to Apple and see what they have to say about it. Its not normal. I watch netflix all the time and never have that problem. If it was just the video skipping I would tell you to check your internet connection but if your computer is actually freezing you should defiantly take it to Apple.

 

[miles01110]

Doesn't sound normal to me. Have you tried a different browser?

 

[MacBird]

Thanks for the replies! I haven't tried a different browser yet. In Safari I noticed that the fan goes up to about 5000 rpm when I watch a Netflix movie and the battery goes from 100 to about 40% during a regular-length movie (under low to medium load it's 5-7 hours). I'm wondering if this is a faulty GPU or simply a Silverlight thing.

 

[Weaselboy]

Thanks for the replies! I haven't tried a different browser yet. In Safari I noticed that the fan goes up to about 5000 rpm when I watch a Netflix movie and the battery goes from 100 to about 40% during a regular-length movie (under low to medium load it's 5-7 hours). I'm wondering if this is a faulty GPU or simply a Silverlight thing.

Just an idea. Maybe download and reinstall the latest version of Silverlight.

 

[anandy]

Me too

I have the same problem. I have the MBA 2012, 13", i7, 256 GB model. After half an hour or so, the audio continues but the video locks. I have to hard-reset the system since it isn't responsive anymore.

 

[MacBird]

I have the same problem. I have the MBA 2012, 13", i7, 256 GB model. After half an hour or so, the audio continues but the video locks. I have to hard-reset the system since it isn't responsive anymore.

Exactly, audio continues, video stops. I just reinstalled the most recent version of Silverlight and the video did not lock when watching a Netflix movie this time. The temperature of the computer stayed lower, too. I'll try a couple more times to see if this fixed it.

 

[asting]

It's working just fine for me under firefox. No excess fan speed, no excess heat, no lockups, etc.