MBA 2012 and Netflix

Discussion in 'MacBook Air' started by MacBird, Jul 27, 2012.

  1. MacBird macrumors 6502

    Joined:
    Apr 1, 2010
    #1
    I use Safari to watch Netflix movies and the video almost always freezes after about 30 minutes and I can only press the power button for 5 seconds to restart, nothing else works. I tried it on battery and AC, no difference. It happened with 10.7.4 and now also with 10.8.

    I never had this problem with my 2008 uMBP. I'm past the 2 week return period, from past experience, might Apple replace it anyway?
     
  2. pilotkid macrumors 6502a

    Joined:
    Aug 22, 2006
    Location:
    Chandler, AZ/Chicago, IL
    #2
    You have a standard 1 year warranty. Just take it down to Apple and see what they have to say about it. Its not normal. I watch netflix all the time and never have that problem. If it was just the video skipping I would tell you to check your internet connection but if your computer is actually freezing you should defiantly take it to Apple.
     
  3. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #3
    Doesn't sound normal to me. Have you tried a different browser?
     
  4. MacBird thread starter macrumors 6502

    Joined:
    Apr 1, 2010
    #4
    Thanks for the replies! I haven't tried a different browser yet. In Safari I noticed that the fan goes up to about 5000 rpm when I watch a Netflix movie and the battery goes from 100 to about 40% during a regular-length movie (under low to medium load it's 5-7 hours). I'm wondering if this is a faulty GPU or simply a Silverlight thing.
     
  5. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #5
    Just an idea. Maybe download and reinstall the latest version of Silverlight.
     
  6. anandy macrumors newbie

    Joined:
    Jun 10, 2012
    #6
    Me too

    I have the same problem. I have the MBA 2012, 13", i7, 256 GB model. After half an hour or so, the audio continues but the video locks. I have to hard-reset the system since it isn't responsive anymore.
     
  7. MacBird thread starter macrumors 6502

    Joined:
    Apr 1, 2010
    #7
    Exactly, audio continues, video stops. I just reinstalled the most recent version of Silverlight and the video did not lock when watching a Netflix movie this time. The temperature of the computer stayed lower, too. I'll try a couple more times to see if this fixed it.
     
  8. asting macrumors 6502

    Joined:
    Jun 10, 2012
    #8
    It's working just fine for me under firefox. No excess fan speed, no excess heat, no lockups, etc.
     

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