MBA Audio won't "unmute"

Discussion in 'OS X Mavericks (10.9)' started by xecure, May 28, 2014.

  1. xecure macrumors newbie

    Joined:
    May 28, 2014
    #1
    I have a mid 2013 macbook air and after updating to OSX 10.9.3 my audio stopped working. This is affecting both my internal speakers and headphones

    This is what I see when pressing the volume up and down:

    [​IMG]
    (notice the symbol under the volume bar)


    Any idea what is causing this? How can I fix this?
     
  2. leventozler macrumors 6502

    Joined:
    Feb 18, 2009
    #2
    Go to System Preferences > Sound and check the output device.
     
  3. fisherking macrumors 603

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #3
    try plugging and unplugging the headphones; try doing this briskly! i've seen this work (on a friend's macbook pro).
     
  4. xecure, May 28, 2014
    Last edited: May 29, 2014

    xecure thread starter macrumors newbie

    Joined:
    May 28, 2014
    #4
    [​IMG]

    That's odd, nothing is coming up.

    ----------

    Unfortunately I've already tried this and no luck =(
     
  5. 53kyle, May 28, 2014
    Last edited: May 28, 2014

    53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #5
    Before doing anything, back up your data. First, bring the computer to the genius bar and get it checked, and if it is broken they will likely replace it with a new one. If their tests result in no errors, you may need to reinstall the OS by holding command-r on startup.
     
  6. fisherking macrumors 603

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #6
    or the reverse, go to a genius bar first...:D
     
  7. 53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #7
    Edited :D
     

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