MBA Gets Really Hot When Charging

[NikkiAngel]

The area that is right above the F keys gets really hot, and I can feel heat radiating from all of the F keys.

It's so hot that I can't rest my fingers there for long. My MBA is brand new, I haven't even had it a week yet. Is this normal?

It only happens when I'm charging it. I assume that the battery is right under the top of the keyboard?

Thanks.

 

[Audit13]

The battery is under the trackpad and Palm rest area. The main logic board is below the keyboard.

Which MacBook Air do you have?

 

[NikkiAngel]

The battery is under the trackpad and Palm rest area. The main logic board is below the keyboard.

Which MacBook Air do you have?

2018 13inch.

 

[Audit13]

The air exhaust is located near the screen hinges. I'm not sure why it would get so hot but it's not normal.

 

[AustinIllini]

Call Apple ASAP. Your computer shouldn't be doing that as the MBA runs on a low power processor

 

[NikkiAngel]

I will definitely call Apple, and I'm noticing that Outlook is making my MBA run super hot, with the fans running constantly. Its running the CPU anywhere from 66% to 186%. Today is the first day that I opened outlook and connected my email, so it's not related to the issue of it running hot while charging.

Could it be that its just indexing my Outlook and I should give it some time to update everything? I have about 4 other emails to link to outlook, and now I'm not sure I should do it.