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lamqa

macrumors newbie
Original poster
Sep 26, 2015
11
0
sarawak
Hello guys,

I need help on my macbook. I used parallel in my air to install some oil model simulation software. And all of a sudden, there are loads of horizontal lines appearing on my screen and left my macbook unresponsive. The horizontal lines sometimes are grey, black or white and it appear in columns in the screen. Any idea what does it means?

After force shutdown, my macbook beeps 3 times loudly and then pause for 5 to 6 seconds, and beeps 3 times again. This continues until the battery is drained and annoying for the night. When fully recharged, it keeps beeping the same cycle.

Please help. Some important work document is in there while the installation was going on.
 
I think you need a Genius Bar appointment to help you find out what it was happening.

And here is a link telling what could happen on your Mac.

https://support.apple.com/en-au/HT202768

From this article, it is possible that your Mac RAM fails integrity check, and then machine reports an error.
 
does it mean its gone forever? since the RAM in air cant be changed.
Well, you can try to use...wait.

Umm, I am not really sure if this means this MacBook Air is gone forever. I have very few experience on MacBook troubleshooting.

Would Genius Bar a viable option for you?
 
not now since i have deadline to confront on my journal publishing. usually when its dealing with RAM, its total loss for the air
 
not now since i have deadline to confront on my journal publishing. usually when its dealing with RAM, its total loss for the air
Well. Umm, you can try if it is possible to boot to, say, external Mac OS X or just an install disk, and try to use terminal to extract valuable data from this machine.

Hope you have a backup of your important data.
 
Do you have backup of your important data?

Can you boot to Internet recovery mode?


Unfortunately, i didnt back up my data. No. I cant boot into the os at all. Everytime i press the power button, it keeps beeping three times, the pause, then beeps 3 times again.
 
Three beeps on startup does indicate RAM issues, and as you mentioned, the RAM is soldered on the Airs. I would swing it by an Apple Store if it is convenient to confirm, and be prepared for the worst. If you're having RAM issues, your data should be safe and sound on the SSD; there are external enclosures that you can purchase to get that off, and it's pretty simple to pull out of the MacBook. So far as repairing it goes, Apple will probably quote you some insane price on a new logic board, as will most independent shops. The 2011s are still great little notebooks (I personally still rock my 2009 Air), but they're getting a little long in the tooth for some these days. It's up to you whether you want to repair, or get an external enclosure for your SSD and buy a new(er) Air. Either way, it's a downer, but probably not quite as much of a downer as you may be fearing right now :)
 
Three beeps on startup does indicate RAM issues, and as you mentioned, the RAM is soldered on the Airs. I would swing it by an Apple Store if it is convenient to confirm, and be prepared for the worst. If you're having RAM issues, your data should be safe and sound on the SSD; there are external enclosures that you can purchase to get that off, and it's pretty simple to pull out of the MacBook. So far as repairing it goes, Apple will probably quote you some insane price on a new logic board, as will most independent shops. The 2011s are still great little notebooks (I personally still rock my 2009 Air), but they're getting a little long in the tooth for some these days. It's up to you whether you want to repair, or get an external enclosure for your SSD and buy a new(er) Air. Either way, it's a downer, but probably not quite as much of a downer as you may be fearing right now :)


My fear have come true. Apple knowing them will surely charge overprice for it. Sigh. Its a great ultrabook. And it have served me so well. To replace it is like losing a momento. To strip the ssd? I dont know if the pc shop nearby have it. Mostly only sata hdd enclosure. The 2.5 ones. Oh bummer.
 
My fear have come true. Apple knowing them will surely charge overprice for it. Sigh. Its a great ultrabook. And it have served me so well. To replace it is like losing a momento. To strip the ssd? I dont know if the pc shop nearby have it. Mostly only sata hdd enclosure. The 2.5 ones. Oh bummer.
There is a member giving you a probably useful link to you. Check it out.
And, although it is pricy, you can give it a try since data is invaluable.
 
There is a member giving you a probably useful link to you. Check it out.
And, although it is pricy, you can give it a try since data is invaluable.
thanks for the link. our currency is so weak now that the case itself is a quarter of the price of the macbook. i'll have to wait till the economy stabilize for now. and i just went to apple genius, he quoted the replacement for the logic board is more expensive than the time i bought the macbook air itself.

i cant believe my old dell xps m1330 thats has been replaced with this air, is still alive and kicking.
 
thanks for the link. our currency is so weak now that the case itself is a quarter of the price of the macbook. i'll have to wait till the economy stabilize for now. and i just went to apple genius, he quoted the replacement for the logic board is more expensive than the time i bought the macbook air itself.

i cant believe my old dell xps m1330 thats has been replaced with this air, is still alive and kicking.
Umm, your dell PC has lasted longer than this MacBook Air? It is really hard to guarantee which product will last as long as possible without issue.
I have bought a new PC from dell, just looks forward to the quality it may deliver, from outside Apple.
 
the dell is since 2008. and its on windows 10 now. yea, its hard to say which product lasts longer. but i like the mac being it the most portable and powerful workhorse during my research times.
 
the dell is since 2008. and its on windows 10 now. yea, its hard to say which product lasts longer. but i like the mac being it the most portable and powerful workhorse during my research times.
However, due to the obvious nature, Mac computer is not good for collaborating with other machines running Windows, and Linux in many cases.
Although, of course, Mac has its own advantage on completing certain tasks, such as audio editing, and image processing. And another important thing is many things related to iTunes.
 
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