MBA OWNERS-what problems have you had with MBA 1st generation

Discussion in 'MacBook Air' started by riz78612, Oct 15, 2008.

  1. riz78612 macrumors regular

    Dec 29, 2007
    MBA OWNERS-what problems have you had with MBA 1st generation
  2. Tummy macrumors regular

    Feb 1, 2008
    Overheating... one of the two cores would shut down when the computer got too hot. Made everything appear to hang. After installing a piece of shareware called Coolbook Controler, that problem went away for me. Apple then came out with an OS update which caused it to return.

    My hinges broke on Thursday and looks exactly like this. The Apple store quoted a 5-10 day repair time, but might try to charge me for it. I bought a 2.4ghz Macbook today to run my business until the Air gets back.

    My other problems are that the Air is really slow, but I knew that going in. In usage the HD was really slow and on the small side for what I use it for. The integrated graphics didn't even have hardware acceleration for h.264 video, so the Air would heat up when watching movies, causing the core shutdown issue.

    Otherwise I love the air design and think that the revision should fix the overheat problem and storage size/speed issue. I wish the Gen 2 was the first gen, but I got a lot of use out of the air over the last 7-8 months.
  3. Mhaddy macrumors 6502


    Oct 26, 2005
    I used to have the core shutdown/overheating problems but 10.5.5 and Apple's firmware update for the Air seems to have fixed that. I've been running yes > /dev/null, four Youtube videos and writing this post and things aren't shutting down or overheating to the point of unusable lag. Going to run some more tests, but so far -- I'm happy!
  4. twoodcc macrumors P6


    Feb 3, 2005
    Right side of wrong
    i haven't had the core shutdown issues, but fan noise has been a problem for me. that, and battery recharge time
  5. prefabsprouter macrumors newbie

    Feb 7, 2008
    Neither 10.5.5 nor Apple's firmware update fixed anything for me. I am still plagued by overheating problems. When viewing video, my Air slows to a crawl to the point of becoming unusable. I often have to put it to sleep and wait a few minutes before continuing usage. I barely view any video for fear of a slowdown.

    My calls to tech support regarding the issue have been a total waste of time. I love Macs but I feel many of us got a lemon with the Air.

    Based on all the posts I read regarding the issue, my guess is there are enough of us to start a class action suit. Apple: I feel robbed.
  6. glitch44 macrumors 65816

    Feb 28, 2006
    have you tried checking and reapplying the thermal paste?
  7. prefabsprouter macrumors newbie

    Feb 7, 2008
    No. Wouldn't that be voiding the warranty?
  8. glitch44 macrumors 65816

    Feb 28, 2006
    i haven't done it myself but some users have done it carefully and had great results: forum thread
  9. gotzero macrumors 68040

    Jan 6, 2007
    Mid-Atlantic, US
    No problems, but what I would have liked more than anything else is increased battery life.

    This may change in the future, but right now it is fast enough for what I want to reasonably do it, and the graphics are fine.

    I have had zero overheating/core slowdown issues. I use the air in Leopard and Vista under boot camp (3.5 experience index, good enough!) for browsing, office applications, some light audio work, and statistical applications.
  10. ducatidoc macrumors regular


    Apr 20, 2008
  11. Mikebuzzsaw macrumors 6502

    Oct 1, 2007
    Los Angeles, CA
    fans start to turn on when im just surfing the web
  12. bidwalj macrumors 65816

    Feb 16, 2007
    that was my mine gripe that led me to get rid of it for the new macbook. The hinge got loose as well, but i could live with that. If you can do without the superdrive and need a laptop that actually doesnt sit on a desk; the air is the best device out there.

    If rev. 2 fixes these issues, might consider getting it again.
  13. dudup macrumors regular


    May 28, 2008
    São Paulo, Brazil
    I had tons of core shutdowns and kernel_task CPU usage rampant, even after the fix.

    However, 10.5.5 did the trick, and I have no problems at all -- though I've been having some kernel panics with Word 2008 and an external display, but it only happens with Word, and being it an MS product, I know who I should blame... ;)

    I've seen a early 2008 MacBook get a core shutdown once. Same thing that happens on air, but I've only seen it once. Guess its all X3100 fault, and the reason of Apple's move to NVidia -- I never had issues with a previous MacBook (Mid 2007) that had a GMA 950 onboard graphics.

    I'm strongly inclined to upgrade my MBA for the new ones, but a new 17" MacBook Pro is a priority right now, when it comes on January.
  14. riz78612 thread starter macrumors regular

    Dec 29, 2007
    Thanks for the replies guys.

    So i wont be getting the 1st Generation MBA then, might be getting 2nd generation MBA.

    But have to wait for reviews and see if they are no real issues/problems.

    You pay good money for a quality product. Last thing you want is problems or issues which are so basic/simple to fix. It makes Apple publicity look bad and costly in the tech/fixing department.

    Those people in the assembly line need to sort it out and take care of the product.
  15. iPave macrumors member


    Mar 15, 2008
    Tampere, Finland
  16. diabolic macrumors 68000

    Jun 13, 2007
    Austin, Texas
    Not a single problem with mine. Battery life has been good too.
  17. riz78612 thread starter macrumors regular

    Dec 29, 2007
    Can everyone please state when you purchased your Macbook Air.

    Their might be a pattern of those peoples Macbook Air that had problems and those that didnt.

    Iv heard that the earlier ones had problem.

    It would be nice if people can confirm when they bought the Macbook air so it gives confirmation.

  18. pilotError macrumors 68020


    Apr 12, 2006
    Long Island
    I have one of the earlier ones, not a single issue with it other than I dented it.

    Still works perfectly. The fans do rev up when watching video or playing flash based web games, but it isn't that distracting. I can't hear it above the general office hum of overhead lights and the forced air heating / cooling.
  19. dinaluvsApple macrumors regular

    Oct 14, 2008
    Toronto, Ontario, Canada
  20. AreanFSL macrumors 6502

    Feb 7, 2007
    Had fan noise in the beginning but, I got that taken care of. (Very uncommon)
    I'm in So Cal and it gets pretty hot here during the day.. the heat with a combination of having a bunch of stuff open + watching videos, I've had a few core-shutdowns

    Other than that I <3 it. Rock solid.
  21. coupdetat macrumors 6502

    Jul 11, 2008
    How did you get it "taken care of"? I'm interested, since my fan is also very loud sometimes. Even when it's normal room temp, my fan is on all the time when plugged in.
  22. AC Rempt macrumors 6502

    AC Rempt

    Feb 24, 2008
    Mine's perfect. Make me an offer ;)
  23. munnstermac macrumors newbie

    Jan 30, 2008
    I have had two in two weeks and just couldn't deal with the core shutdowns. Gave Apple a call on both occasions and they were great, no restocking fee just took them back and gave me a refund.
  24. aufmobi macrumors newbie


    May 9, 2008
    My unit was one of the first batch shipped out. At first the charge times were absurd, 6-8 hours to top up. Now its more like 4-5, but I still think thats ridiculous.

    I also now have two stuck, bright white pixels, it only came with one.

    It also runs hot, but not as bad as my old powerbook g4 that it replaced. All said its still the nicest laptop out there by a country mile.
  25. prefabsprouter macrumors newbie

    Feb 7, 2008
    I got mine on the first week it came out. As I said above, the machine pretty much becomes unusable when I'm viewing video and have a few programs open.

    I'm very curious as to whether the second generation Airs are going to display the same heat-related issues.

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