Hi, not sure if this is the right section for this post but I'll go ahead and explain my situation. I received my new MBP 13" (October 2011 model) yesterday and I tried to change the hard drive to an SSD but couldn't open one of the longer screws underneath the laptop (total of 3) because it was partially stripped and with the effort of trying to unscrew it the screw got stripped completely so the screwdriver was turning freely. As I tried to unscrew more the bottom panel kind of broke due to excessive force and bent inwards (the black air vent holes attached to the bottom part of the case split in two, so to make it clear there seems to be only damage to the bottom housing, not the laptop itself. I wanted to know if Apple can replace the bottom housing (I don't mind doing it at my own expense), although it is still under warranty I doubt Apple will cover this as it is a user fault. If anyone has any idea if Apple does replace the bottom cover and if so, most importantly, at what cost? I haven't tried going to Apple store genius bar yet since I want to know before I explain them the situation. So the whole situation is just replacing the bottom panel but since the case contains the laptop's serial no. I can't get a third-party replacement and such, only Apple can do this to my knowledge... Just to let you know I have done many upgrades to previous MBPs and not had a single issue, it's just a defective screw that arrived to me somehow and the stupidity of me forcing the screw unscrew more. Thanks very much for all you're help!