MBP 13" On my 3rd one this week

Discussion in 'MacBook Pro' started by bad1550, Aug 23, 2011.

  1. bad1550 macrumors regular

    Joined:
    Aug 13, 2007
    #1
    I had to return my first 2 13" MBP this week to Best Buy.

    First one had a bad charger, 2nd one the trackpad was defective (Had to press down hard just to click).

    Hopefully 3rd one is the charm?
     
  2. randomrazr macrumors 65816

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    Jan 1, 2011
    #2
    how was the charger bad?
     
  3. bad1550 thread starter macrumors regular

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    Aug 13, 2007
    #3
    The green light stayed on as I was charging rather than amber to green

    I had it charging overnight and it still was at 10%.
     
  4. elpmas macrumors 68000

    elpmas

    Joined:
    Sep 9, 2009
    Location:
    Where the fresh snow don't go.
    #4
    Goodluck...I guess this is why I won't be buying a new Mac from BB :p.
     
  5. bad1550 thread starter macrumors regular

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    Aug 13, 2007
    #5
    You may be correct - My daughters was purchased at the Apple store, so far no issues.

    I wanted the micro center price match to save $$
     
  6. snaky69 macrumors 603

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    Mar 14, 2008
    #6
    There have been reports of the Apple Store pricematching MicroCenters when in the same city.
     
  7. bad1550 thread starter macrumors regular

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    Aug 13, 2007
    #7
    I tried but no luck!
     
  8. Votekinky06 macrumors 6502

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    Jun 10, 2011
    #8
    I don't believe that the fact that it was purchased from BB has anything to do with the quality of the unit. Luck of the draw.
     
  9. randomrazr macrumors 65816

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    Jan 1, 2011
    #9
    my macbook from best buy was a dud actually. apple was kind enough to replace it on there behalf
     
  10. Amerabian macrumors regular

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    Apr 25, 2011
    #10
    Always buy Apple products from Apple stores..

    It makes a BIG difference whenever ANYTHING goes wrong! :apple:
     
  11. elpmas macrumors 68000

    elpmas

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    #11
    Possibly...but customer service of the store matters to me and possibly others :p
     
  12. Fastin macrumors newbie

    Joined:
    Aug 22, 2011
    #12
    People must have some really horrible Best Buys. I've never had an issue with BB's CS as they always take back faulty hardware/etc. I think quite a bit of return complications comes down to the customers attitude when they walk in the door. You would be surprised at how a CS rep will do a 180 when approached by a polite customer.

    I have to say I purchased a backpack from an Apple store and the customer service was superb.
     
  13. aluren macrumors 65816

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    Sep 9, 2008
    #13
    It's weird how an Apple device would suck when sold at BB, especially when it's brand new. lol...
     
  14. accessoriesguy macrumors 6502a

    Joined:
    Jul 8, 2011
    #14
    it's possible their shipping and handling procedures are not as well. I'm just throwing out the only thing I can think of.
     
  15. elpmas macrumors 68000

    elpmas

    Joined:
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    Location:
    Where the fresh snow don't go.
    #15
    Polite as always. :)
     
  16. bad1550 thread starter macrumors regular

    Joined:
    Aug 13, 2007
    #16
    So far so good with the 3rd one. I actually exchanged at a different Best Buy.

    Keep my fingers crossed!
     

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