MBP 16" Help! Not Turning On

[Ean Dacay]

I've checked for guides all over. Google. Youtube.
1. I've tried SMC reset
2. I've tried PRAM reset
3. I've tried some.. "press and hold trackpad, spacebar, power button for 30-60s"..
4. I've tried fn+control+cmd+power

There is no light from touchbar and keyboard. Charging sound works when I plug in the charger.

I only got to use this for 5 days..

 

[maflynn]

Call Apple, its a new laptop and its not working as it should be.

Mike

 

[Fishrrman]

Do you have a brick-n-mortar Apple Store anywhere near?
If so, take it to them.
They'll either reset it, or if that won't work, perhaps you should request a replacement.

 

[StolenPhone]

I've checked for guides all over. Google. Youtube.
1. I've tried SMC reset
2. I've tried PRAM reset
3. I've tried some.. "press and hold trackpad, spacebar, power button for 30-60s"..
4. I've tried fn+control+cmd+power

There is no light from touchbar and keyboard. Charging sound works when I plug in the charger.

I only got to use this for 5 days..

Take it in now to Apple... you are within the 14 day period. They will swap it for a new one for you. Don't delay or you may end up having to ship it to their repair facility.