MBP 16” right shift key only works when pressed on its center

[khalitzy]

My right shift key only works when pressed centrally, like it doesn’t work when I press it from the corners or anywhere off center almost. Is this an issue that requires a kb replacement or what? I’m not sure if this is normal behavior on this new 16”. Appreciate any input!

 

[cmaier]

My right shift key only works when pressed centrally, like it doesn’t work when I press it from the corners or anywhere off center almost. Is this an issue that requires a kb replacement or what? I’m not sure if this is normal behavior on this new 16”. Appreciate any input!

Maybe a piece of dirt or crumb under there? Or could be a damaged key clip. The good news is that it’s likely they can fix it without replacing the whole keyboard, since they’ve gone back to scissor switches, so keycaps can be removed and replaced.

 

[Fishrrman]

You'll have to put up with it until the brick-n-mortar Apple Stores re-open (whenever that will be).

Then... make an appt. at the genius bar, take it in and have them look at it.
They'll probably replace the key for free.

 

[involuntarheely]

On 2 new macbook pro 16 I can consistently click letters on the keyboard (say the L key) in a slightly off-center way, maybe not using a lot of pressure, but I can definitely hear the clicking sound of the key actuation, yet not all the keypresses are registered.

on the other hand my 2019 macbook pro 13in has had absolutely 0 keyboard issues in 9 months of use.

I'm not sure whether it's just me having to become accustomed to pressing harder, but imho if I hear a clicking sound of the key, I should expect the keypress to register. it should be 1:1 between clicking sound and new registered character.

I never hated the butterfly keyboard of the 2019 macbooks but I really never thought I'd find the new keyboard worse in practice (the feel is great)