Mbp 16 screen broke, factory defect? Minuscule dent.

[Huckebein]

My MBP 16" screen broke. One day I opened up the laptop, the screen turned black and a single hairline crack started growing from one side.
Apple claims something probably got stuck in-between the glass and the topcase but I don't think the employee that helped me did their research very well. In the support case they wrote that a spot in the topcase lined up with the mark on the screen and indicates something got stuck. The topcase is actually mark-free. The supposed mark on the topcase was just a smudge of dirt/grease that I cleaned off with a wet finger.

Is there a way this could have been a factory defect? The glass only shows internal cracking but there's a tiny, grain of sand sized external dent in the screen near the bezel. Could this only happen from external impact or also from internal rupture or something else?

 

[jerryk]

Something pressed the screen and bezel as the line radiating from the point shows. It does not look like a manufacturing defect.

 

[posguy99]

Yup, something hit it, or you closed it with something in it.

 

[ght56]

That looks like it was closed with some sort of particle sitting on the top case. I do not think it is a manufacturing defect. I am keeping my fingers crossed you have AC+ as I believe it is only a deductible rather than a full out-of-pocket expense.