MBP 2011-Apple Care question reg. SSD replacement

[macjunk(ie)]

Not sure if this was asked here before but I remember that changing the hard rive on a MBP (non-retina) does not void the warranty.

I got a MBP 2011 model whose warranty expires this year. I had replaced its 750GB hard drive with an Intel SSD. Off late though, I have been having kernel panics related to GPU (See here). I called up AppleCare to test the waters and see if my warranty still holds up and to my surprise, they said no! I would like to dismiss this as lack of information on the AppleCare rep's part but anyone here with experience on this matter? I have since restored my MBP to its original config and as expected, things have slowed down to a crawl!

 

[alex0002]

I can't say I have been in the same position as you, so I don't have experience in this. However, I'm checking the user manual for my machine which is a late 2011 13" MBP.

The manual includes a chapter:

Chapter 3 Boost Your MacBook Pro
In that chapter there are sections covering:

• Replacing the Hard Disk Drive
• Installing Additional Memory

These are tasks that Apple expects the owner to carry out, although they do make the recommendation "Apple recommends that you have an Apple-certified technician install replacement drives and memory".

Since it's mentioned in their own manual, swapping the hard disk should not be justification for refusing a claim. You can download the manual for your machine and I expect it will say something similar.

http://support.apple.com/manuals/#macbookpro

 

[skyhawkmatthew]

It won't be an issue. I've had (on separate occasions) a logic board and a battery replacement on my 2009 MBP with an aftermarket SSD and RAM in it. No questions were asked.

 

[macjunk(ie)]

thanks for the replies!
The damn thing has not crashed since I made the switch and I can only take so many beach balls a day...SSD going back in.