MBP 2011 black screen

[khalin]

After only 3 months of use, the screen got black.
Rebooting it doesn't help at all, plays the starting sound but the screen stays black.
Now I need to send it to Apple to fix it.
I am extremely disappointed. For a $2k computer to break after 3 months is unacceptable.
My 4 years old Lenovo works just fine ... it's just sad.

 

[Spink10]

Computers can have problems - you can make a 10K + Mac Pro and it may be DOA.

Hope its fixed quick and you dont have any more problems.

 

[khalin]

The thing is now I am forced to put all my projects on hold until it gets fixed. The reason I got MBP was reliability. I didn't want to get a DELL/HP/LENOVO because of that. It looks like I was completely wrong.

If I pay $500 for a Toshiba when I breaks I don't mind, but $2K for what is supposed to be a top of the line computer which breaks down in 3 months is just pathetic.

This is not the only complain that I have with MBP, some keys have a cracking sound when pressed, it overheats even when playing Skype and so on ...

 

[khalin]

Update

Here is an update. The lank screen issue has been fixed by Apple Care by replacing the logic board (which I think means the motherboard).
Now there is another problem, the screen flickers when it's on the Discrete video card.

My 2K laptop needs another repair which again is absolutely pathetic.

 

[NutsNGum]

Bad luck, maybe explain to Apple the effect that this is having on your business. They might be willing to exchange the computer.

 

[RKO]

Bad luck, maybe explain to Apple the effect that this is having on your business. They might be willing to exchange the computer.

+1 Sounds as though you were unfortunate to get a lemon. Happens with expensive cars too but in saying that, it doesn't help your situation. I feel your pain and frustration. As NutsNGum said, try and hit them up for a replacement as you can't afford the downtime again.

 

[Ohrstrom]

Im sorry for your troubles but really, just because you purchase a quality item from a major brand doesnt mean that all potential errors or production issues are non existant. Usually if your item is faulty after 1 or 2 repairs you can have it exchanged, depending a bit on the person who handles your repairs I believe. In sweden I think if an item still has issues after 3 repairs you are by law allowed to have it replaced or anull the purchase. I dare say that its not uncommon that some service handlers offer this after 2 repairs. Good luck ether way.