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whatlifeforme

macrumors member
Original poster
Jul 10, 2011
48
0
I have a MBP I purchased in 2011 through university student stores. I have to find my box and locate my paperwork to see what I can find in regards to the warranty.


However, it seems my macbook pro is overheating. Sometimes when it gets hot and i scroll on facebook i start to see artifacts and lag in the display.

These are my current temperatures. However, I have just turned on mac.

wyskd.jpg

The A1 Memory Module stays at around 140F as seen here, but the other temps are usually are higher than what they are shown here.

Will post screenshot of temps when it gets hotter.

My question is though: What should I do about getting this checked out? (I also want an ssd installed). My local apple store is two hours away.Is bestbuy apple certified repair?
 
Last edited by a moderator:

Doward

macrumors 6502a
Feb 21, 2013
526
8
Can't see the larger pic.

The artifacting you are seeing is bad news. Lapping and polishing the heatsink, ala:

Likely will NOT completely fix your issue - you have likely thermally cycled the board to the point that the solder joints are cracking.

I would not be unsurprised to find that you need your logic board re-flowed.

Ideally, I would do both - I would reflow the board, and reinstall with a polished / lapped heatsink, and proper heatsink compound.

Sorry for the (potentially) bad news :(
 

snaky69

macrumors 603
Mar 14, 2008
5,908
488
I have a MBP I purchased in 2011 through university student stores. I have to find my box and locate my paperwork to see what I can find in regards to the warranty.


However, it seems my macbook pro is overheating. Sometimes when it gets hot and i scroll on facebook i start to see artifacts and lag in the display.

These are my current temperatures. However, I have just turned on mac.

[url=http://www.freeimagehosting.net/t/wyskd.jpg]Image[/url]
The A1 Memory Module stays at around 140F as seen here, but the other temps are usually are higher than what they are shown here.

Will post screenshot of temps when it gets hotter.

My question is though: What should I do about getting this checked out? (I also want an ssd installed). My local apple store is two hours away.Is bestbuy apple certified repair?
You don't need your box nor your paperwork, Apple handles warranty through the serial number.
 

vpro

macrumors 65816
Jun 8, 2012
1,195
65
Try tweeks:

Try online freeware programs like Lions Tweeks or MT.Lion Tweeks, or learn to turn things off completely via 'terminal' to turn off everything you don't need with this awesome program and kiss troublesome errors away for good. Search engines are a great tool. I usually spend time searching for answers before over threading this delicate forum. Enjoy!
 

PennCentralFan

macrumors regular
Jan 6, 2009
108
2
Twin Cities
Try this lo-fi solution first. I have a 2011 MAC and I had the same issue. I took off the back cover and cleaned out the dust and when I started the machine again the over-heating problems went away.
 

paulCC

macrumors regular
Nov 2, 2012
100
59
Try this lo-fi solution first. I have a 2011 MAC and I had the same issue. I took off the back cover and cleaned out the dust and when I started the machine again the over-heating problems went away.

I will second this.

Additionally, I would unscrew and lift the fan assembly, in order to cleanup the accumulated dust between the fans and the heat sink. You do not need to unplug the fan cable, you can carefully lift the assembly while still connected. I have destroyed one of the connectors trying the disconnect them, fortunately, the damaged connector was on the fan side, not the logic board.

My Macbook is now some 10 degree C cooler. In addition, the fan control seems to work - before, when the temperature spiked, the fans continued for easily 20 minutes at full speed even when the temperature decreased. Now, the fan speed control is more continuous, resulting in a much quieter setup.

Paul.
 

whatlifeforme

macrumors member
Original poster
Jul 10, 2011
48
0
how would I get apple to do this? what would be the cost? would it void the warranty taking it apart?

I want to install an SSD, but want to have this issue addressed first.
 

snaky69

macrumors 603
Mar 14, 2008
5,908
488
how would I get apple to do this? what would be the cost? would it void the warranty taking it apart?

I want to install an SSD, but want to have this issue addressed first.

Apple will not do this for you. They only do repair for stuff that is actually broken, which is not your case.

Technically, only the RAM and hard drive are considered user replacable, so anything else is supposed to void your warranty.

Unless you break something in the process, they'll never be able to tell though.
 

Doward

macrumors 6502a
Feb 21, 2013
526
8
how would I get apple to do this? what would be the cost? would it void the warranty taking it apart?

I want to install an SSD, but want to have this issue addressed first.

Apple will simply swap your logic board to the tune of several hundred $$$

Most businesses simply don't do component level repairs any more. You have to find someone that does it still.
 
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