MBP 2015 Reflective Coating

[partyboy4357]

Anyone know if Apple is still offering to replace MBPs affected by the anti-reflective coating issue? Mine is in horrible shape and just saw this article

https://www.imore.com/apple-extended-free-repairs-anti-reflective-coating-select-macbooks

 

[baypharm]

Anyone know if Apple is still offering to replace MBPs affected by the anti-reflective coating issue? Mine is in horrible shape and just saw this article

https://www.imore.com/apple-extended-free-repairs-anti-reflective-coating-select-macbooks

Your best bet is to send an email directly to Apple Support, call them, or go into one of their stores if you are close to one. They would be able to give you a definitive answer.

 

[Donnation]

They will replace it. A friend of mine's was out of warranty and he took it into the store and they were happy to replace the screen. That's been a few months ago but I'm sure they would still do it.

 

[Fishrrman]

OP:

Sounds like you have "StainGate".
If you don't know what that is, read up on it.

Solution:
Make an appt. to have the MBP looked at, at an Apple Store.
But... DON'T DELAY -- Make the appt. IMMEDIATELY (this means right now, after you read this msg).

The extended warranty replacement program covers the computer for 4 years from the date of purchase.
That means that you may be "getting close" to the expiration date.

So again... get this done WITHOUT DELAY.

If you snooze on this -- you're gonna lose!

 

[partyboy4357]

OP:

Sounds like you have "StainGate".
If you don't know what that is, read up on it.

Solution:
Make an appt. to have the MBP looked at, at an Apple Store.
But... DON'T DELAY -- Make the appt. IMMEDIATELY (this means right now, after you read this msg).

The extended warranty replacement program covers the computer for 4 years from the date of purchase.
That means that you may be "getting close" to the expiration date.

So again... get this done WITHOUT DELAY.

If you snooze on this -- you're gonna lose!

[doublepost=1557783189][/doublepost]I went in today and they said it was covered. Purchase date is aug of 2015 so was in 4 yr window. Plus screen had small dent on top corner so should get that replaced with the screen. Said I should have it back by Friday.

 

[partyboy4357]

They will replace it. A friend of mine's was out of warranty and he took it into the store and they were happy to replace the screen. That's been a few months ago but I'm sure they would still do it.

Curious is the replacement screen not susceptible to the problem? Meaning it shouldn’t happen again on new screen

 

[Donnation]

Curious is the replacement screen not susceptible to the problem? Meaning it shouldn’t happen again on new screen

Yes. They have supposedly fixed this and the de-lamination isn’t supposed to occur again.

 

[Fishrrman]

I respectfully disagree with Donnation in reply 7 above.

Yes, the newer displays are somewhat more durable than earlier models, regarding StainGate damage.

But... the displays STILL HAVE a "sprayed-on" particulate coating, and without proper care, I believe they can still be vulnerable to StainGate-like damage.

So... proper use and care IS still required.
Don't let your fingers contact the display surface, particularly when opening/closing the lid.
Don't "wipe" the surface of the display with ANYTHING -- just "dust across" it to remove loose particles.
If there's something that won't dislodge with dusting, use a very soft cloth moistened with water, and as little "rubbing" as possible -- then "dry by dusting", as above.
No "screen protectors" and no "keyboard protectors".
That should prolong the display life.

My 2015 was bought in Dec. 2016, screen still looks great after following the above guidelines.

 

[Donnation]

I respectfully disagree with Donnation in reply 7 above.

Yes, the newer displays are somewhat more durable than earlier models, regarding StainGate damage.

But... the displays STILL HAVE a "sprayed-on" particulate coating, and without proper care, I believe they can still be vulnerable to StainGate-like damage.

So... proper use and care IS still required.
Don't let your fingers contact the display surface, particularly when opening/closing the lid.
Don't "wipe" the surface of the display with ANYTHING -- just "dust across" it to remove loose particles.
If there's something that won't dislodge with dusting, use a very soft cloth moistened with water, and as little "rubbing" as possible -- then "dry by dusting", as above.
No "screen protectors" and no "keyboard protectors".
That should prolong the display life.

My 2015 was bought in Dec. 2016, screen still looks great after following the above guidelines.

Dude that's basic screen maintenance 101. If you aren't doing those things and have further issues with the screen then that's on the user. "Proper care" is required of any screen.