MBP 2016 - Won't wake from sleep, can't force shut-down

Discussion in 'MacBook Pro' started by barcode00, Jul 9, 2017.

  1. barcode00 macrumors member

    Joined:
    Dec 25, 2010
    Location:
    UK
    #1
    I experienced the problem described in my thread, here, just now.

    Since then, the screen of my MBP 2016 has remained black (not lit up at all) and I am unable to interact with it - pressing any keyboard buttons will not awaken the display, the trackpad is still active however.

    Occasionally pressing the keyboard buttons will illuminate the Touch Bar, to which I am then able to use Touch ID to unlock the MBP. However the screen remains inactive - though this has nothing to do with the setting of the display brightness.

    Long-pressing the Touch ID/power button in an attempt to 'force shutdown' does not do anything.
     
  2. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #2
    Put two fingers on trackpad,swipe right. Had similar problems with my rMBP before,was a frozen app. After sweeping,if you see your normal screen,force quit everything with a small black dot under it in dock.
     
  3. barcode00 thread starter macrumors member

    Joined:
    Dec 25, 2010
    Location:
    UK
    #3
    I'm still experiencing an issue where I am unable to wake the MBP from sleep.

    When opening the lid the display remains dark, but the touch bar will illuminate and allow me to 'unlock' the MBP. I am unable to force shut-down by holding the power button.

    Closing the lid many, many times causes the display to reilluminate.

    I don't believe I'm using any obscure apps.
     

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