MBP 2017 - is this a GPU hardware issue?

Discussion in 'MacBook Pro' started by kaspermoller, Nov 5, 2017.

  1. kaspermoller macrumors newbie

    kaspermoller

    Joined:
    Nov 5, 2017
    #1
    Hi guys.

    just received my 2017 15" MBP a few of weeks ago. - have not used it much, and today I was going to watch Netflix for the first time, but the screen came alle messed up every few seconds.

    please see the attached picture.

    Is this a hardware issue, and should I return the computer for an exchange?

    Skærmbillede 2017-11-05 kl. 19.49.17.jpg
     
  2. eugen.hnm macrumors newbie

    Joined:
    Oct 26, 2017
    #2
    I changed 4 of them (macbook pro 15" top spec) because the 2016 and 2017 have issues with gpu . My ones was with red screen an time to time freezing. In the end i buyed a 15" 2015 and is good , for the moment. So don't keep this .
     
  3. Greene macrumors regular

    Greene

    Joined:
    Jul 15, 2015
    Location:
    Fort Worth
    #3
    Yep - take it in and show them a picture of this happening. You'll likely get a new motherboard.

    My is currently at the apple repair depot for this. If it keeps happening, I might see if I can exchange for a new 13"
     
  4. New_Mac_Smell macrumors 68000

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    Shanghai
    #4
    I had this thing once when I went to the desktop.

    Screen Shot 2017-08-25 at 13.43.44.jpg

    Not happened since mind you, put it down to a FileVault issue or something but I was going to ask Apple to look into it when I'm next home. Could be GPU issues but I haven't been able to replicate it bar it occasionally crashing when I plug in a HDMI to the TV (It's a super low resolution TV).

    Have you been able to replicate yours or anything?
     
  5. kaspermoller thread starter macrumors newbie

    kaspermoller

    Joined:
    Nov 5, 2017
    #5
    thanks for your reply.
    I have not been able to replicate- but I bought this because my 2011 MBP 15 failed due to the motherboard issue, and the symptoms was very much like this, so I am sure your are right is hardware issue. I still in my 14days free return period, so will not accept a repair!
     

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4 November 5, 2017