AppleHaterLover

macrumors 68020
Original poster
Jun 15, 2018
2,042
2,046
So, after years of denying that the MBP keyboard has a problem, my volume minus key is acting up.

However, my Mac has its share of dents around the case (display has a dent, lower case has a fairly significant dent).

Anyone has experience with the keyboard repair on less-than-pristine devices?

Will this make Apple deny my repair? My Mac is otherwise working fine and I still expect to get at least another 2-3 years out of it.
 

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cmaier

macrumors Core
Jul 25, 2007
22,622
26,955
California
So, after years of denying that the MBP keyboard has a problem, my volume minus key is acting up.

However, my Mac has its share of dents around the case (display has a dent, lower case has a fairly significant dent).

Anyone has experience with the keyboard repair on less-than-pristine devices?

Will this make Apple deny my repair? My Mac is otherwise working fine and I still expect to get at least another 2-3 years out of it.

Shouldnt cause a problem. I’ve brought in machines with dents for repairs.
 
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alfogator

macrumors member
Nov 3, 2005
73
39
Florence, Italy
Mine had a dent on a corner caused by a fall. The genius noted it but said it would not affect the keyboard problem and went ahead with the repair (machine was still under warranty).
 
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Fishrrman

macrumors Core
Feb 20, 2009
21,935
8,076
Stop being a denier.
Take it to the nearest brick-n-mortar Apple Store genius bar RIGHT AWAY.
See what they say.
You may get lucky.
 
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