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AppleHaterLover

macrumors 68020
Original poster
Jun 15, 2018
2,048
2,049
So, after years of denying that the MBP keyboard has a problem, my volume minus key is acting up.

However, my Mac has its share of dents around the case (display has a dent, lower case has a fairly significant dent).

Anyone has experience with the keyboard repair on less-than-pristine devices?

Will this make Apple deny my repair? My Mac is otherwise working fine and I still expect to get at least another 2-3 years out of it.
 

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cmaier

Suspended
Jul 25, 2007
25,407
33,453
California
So, after years of denying that the MBP keyboard has a problem, my volume minus key is acting up.

However, my Mac has its share of dents around the case (display has a dent, lower case has a fairly significant dent).

Anyone has experience with the keyboard repair on less-than-pristine devices?

Will this make Apple deny my repair? My Mac is otherwise working fine and I still expect to get at least another 2-3 years out of it.

Shouldnt cause a problem. I’ve brought in machines with dents for repairs.
 
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alfogator

macrumors member
Nov 3, 2005
82
51
Florence, Italy
Mine had a dent on a corner caused by a fall. The genius noted it but said it would not affect the keyboard problem and went ahead with the repair (machine was still under warranty).
 

Fishrrman

macrumors Penryn
Feb 20, 2009
24,406
9,745
Stop being a denier.
Take it to the nearest brick-n-mortar Apple Store genius bar RIGHT AWAY.
See what they say.
You may get lucky.
 
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