MBP corner bent in?

Discussion in 'MacBook Pro' started by France-, Aug 26, 2012.

  1. France- macrumors member

    France-

    Joined:
    Aug 5, 2012
    #1
    I don't know how it happened, but the entire corner of the top of my MacBook Pro screen corner has been bent in so much it presses against the bottom (near the power button) and scratches it.

    It's getting harder and harder to open and it's really bugging me. I want to bring it into Apple, and I have a two year warranty on the thing, but what I want to know is, would they do anything about it?

    I've had the computer for about a year now, and I swear I take good care of it. I have cases, keyboard protector, everything.

    Is there anything I can do?
     
  2. theuserjohnny macrumors 6502

    Joined:
    Jul 7, 2012
    #2
    Pictures?

    I'm pretty sure you can at least take it in and just roll the dice but if it's a serious bend I'm not sure they can really do anything? Other than replace it?
     
  3. France- thread starter macrumors member

    France-

    Joined:
    Aug 5, 2012
    #3
    Here you go:
     

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  4. theuserjohnny macrumors 6502

    Joined:
    Jul 7, 2012
    #4
    Ouch, that sucks. I'm pretty sure their only option would be to replace the screen but I'm not sure if that'll cost you.
     
  5. noteple macrumors 65816

    Joined:
    Aug 30, 2011
    #5
    It would involve a top housing replacement.

    Not exactly a manufactures defect.

    I have seen this type of damage when something has pressed or wedged against the notebook.
     
  6. France- thread starter macrumors member

    France-

    Joined:
    Aug 5, 2012
    #6
    Okay...but would they charge me for it? I have it under warranty, like I said. But I know having a warranty isn't always the magical solution for everything, unfortunately. :rolleyes:
     
  7. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #7
    I'm sorry, but that was dropped. It may have happened without your knowledge, but the corner had an unfortunate run in with a hard object.
     
  8. France- thread starter macrumors member

    France-

    Joined:
    Aug 5, 2012
    #8
    I know it has never been dropped, because it's with me 24/7.

    I have two cases for it. A small, slide in one to keep the outside of it safe, and then I put that into a much larger carry-around case so I know even if I drop it, two cases will be protecting it.
     
  9. plucky duck macrumors 6502

    Joined:
    Jan 5, 2012
    #9
    I work at the airport and from the Airs and Pros I've seen this seems quite the norm, at least for frequent flyers. I doubt Apple would repair it free of charge, but doesn't hurt to ask I guess.
     
  10. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #10
    Do you carry your computer in a bag? If so, once upon a time you dropped your bag onto the ground and caused that dent. Whether or not your intended this to happen, if you even know is irrelevent. What matters is that this does not happen by itself and can only be caused by collision with a hard surface.

    And my mother complained about this to be about her Mac as well. She swears she's never dropped it, but I've seen the way she puts her bag down with the computer inside. Yeah she uses a sleeve and a padded backpack.
     
  11. GoreVidal macrumors 6502a

    GoreVidal

    Joined:
    Jun 19, 2011
    #11
    Live with it and be ready to pay for repairs in the future due to the damage. Sorry mate.
     
  12. France- thread starter macrumors member

    France-

    Joined:
    Aug 5, 2012
    #12
    So what I'm generally getting is that I'm SOL. :(

    Ugh. Well, I'll still try this Wednesday by going to Apple to see if they can do anything.
     
  13. Ricanlegend, Aug 26, 2012
    Last edited: Aug 26, 2012

    Ricanlegend macrumors 6502a

    Joined:
    Apr 21, 2009
    Location:
    Bronx,Ny
    #13
    If they can't help you , you can always sell the computer like it's only a year old with apple care you shouldn't have a problem selling it and buying another one
     
  14. Appleslappy macrumors newbie

    Joined:
    May 19, 2010
    #14
    Unfortunately yes. I can't imagine any scenario where it is fixed under warranty.
    That stinks....when you spend the amount of money that we all do on our Apple products, we hope to keep them in pristine condition.:(

    There is a bit of a lip with some space away from the screen, perhaps some cautious use of needle nose pliers might allow you a few millimeters of bending the opposite way....wont fix the cosmetic appearance, but might relieve the difficult opening issue.

    Good luck at any rate.
     
  15. ducatiti macrumors 6502a

    Joined:
    May 18, 2011
    #15
    I had the same exact dent but on the other side. I dropped it trying to place it on my night stand when it was pitch dark. We all learn the hard way, oh well...
     
  16. Irock619 macrumors 68000

    Irock619

    Joined:
    Sep 16, 2011
    Location:
    San Francisco, CA
    #16
    I dented the bottom corner of mine a month after I bought it and they replaced the bottom case free of charge, and I didn't have apple care either. However, a few weeks later my HDD and microphone failed, probably due to me dropping it, and they gave me a whole new computer.
     

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