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flaura

macrumors newbie
Original poster
My 2 month old 13' Macbook Pro crashed - gave me the ?. 5 hours of phone support cannot get the OS reinstalled. I ran an extended, looping enabled, hardware test overnight. It didn't even finish Pass 1 where it has sat, telling me it has taken 2min59 sec.
I wondered if the collective guru brains here might have a suggestion for me on what might be causing this. Any comments really might help.

I'm trying not to wipe the hard-drive to do a complete re-install. And anyway I think I need to know why the hardware test is not working.

Thanks
 
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