MBP does not recognize picture format!

Discussion in 'MacBook Pro' started by kasttt, Dec 27, 2010.

  1. kasttt macrumors newbie

    Dec 27, 2010
    Hi all,

    I have recently purchased my first MBP (13 inch). It is my first Mac notebook, but not my first laptop. I tried to transfer pictures from my sony cyber-shot still digital camera, but neither Iphoto nor Image Capture recognize the picture format (JPG) and does not allow me to transfer it.

    The device also does not show up on the desktop and I have set finder preferences to show every device on the desktop. I have tried everything with my limited knowledge, but as a new mac owner, I need help. ANy helpful info would be appreciated.
  2. ZebOfMac macrumors regular


    Feb 13, 2010
    How old is you 13"?

    There should be no problem opening up JPG files on a mac. I do know that iPhoto will open the file type.

    Have you tried navigating through Finder and opening the files?
  3. kasttt thread starter macrumors newbie

    Dec 27, 2010
    the MBP is brand new as I said. I've tried opening it through finder, but it simply says that it does not recognize the format of the file
  4. AmethystZhou macrumors newbie

    Dec 27, 2010
    Try opening them in Windows. You may have broken files or storage card.
  5. nippyjun macrumors 65816

    Jul 26, 2007
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    It sounds like it's not the file types that is the problem but the camera not being recognized is the issue. Go to the web site for your camera and see if it says anything about using it on a mac. It may have to do with how you are hooking it up to your Mac or how the storage on the camera is formatted.
  6. deeddawg macrumors 604

    Jun 14, 2010
    As mentioned, I'd ensure you have loaded the appropriate software on your Mac from the camera vendor.

    Also you're not trying to put a memory stick into the SD card slot, are you? I don't believe that'd work either.
  7. kasttt thread starter macrumors newbie

    Dec 27, 2010
    Well I thought the files could be corrupted somehow, but tried it on my other pc and it worked fine. Im actually connecting the camera through the usb port, I am not using a flashdrive or a card.I believe it might have something to do with the software for the camera, but I did not have to install any software on my pc and it worked fine. However, perhaps I have to on a mac..
  8. shyam09 macrumors 68010


    Oct 31, 2010
    technically you shouldnt on a mac. what a PC does is it downloads it from the net when it recognizes the camera and the USB, a Mac comes with various drivers for various external peripherals, so that is why. what i suggest, as has been suggested before is go to sony's driver site:


    now i tried a couple of random camera, such as the TX9, and there are no driver for Mac, which is quite weird.

    what i suggest is you buy a memory stick reader, as this is the best solution (if everything else fails).

    if you have a local electronic store, radio shack, fry's, bestbuy, etc. than go there too. they should be pretty cheap and under $20

    for example you can go to the Dallas Staples store (if its nearby..) they have some:

    and im sure you leave near a walmart (after all, walmart is like everywhere :p)

    be sure ot check it out in stores first so you know you are actually getting the product you need (ie. memory stick reader)

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