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jwire4

macrumors regular
Original poster
Apr 1, 2010
236
2
Hey everyone,
Have been having a persistent issue on this 2-month-old 16" MBP that has been happening since I got it. When editing in Final Cut Pro (usually when exporting but even just editing) my system will completely lock up for about 10 seconds, the screen will go black, the fans will spin up to 100% (they're always running but they sound like they're going beyond max speed) and then the whole system shuts down and reboots with a Kernal Panic error.

No aftermarket RAM installed or accessories, but this happening to me at least once or twice a week. Was able to copy the log from the crash that just happened.

Any advice would be greatly appreciated.

Code:
panic(cpu 3 caller 0xffffff8003e4aa3a): Kernel trap at 0xffffff7f8856849c, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000020, CR3: 0x00000002d1f5a120, CR4: 0x00000000003626e0
RAX: 0xffffff8056ca4000, RBX: 0x0000000000000000, RCX: 0x00000000ffffffff, RDX: 0x00000000ffffffff
RSP: 0xffffffa3f26938f0, RBP: 0xffffffa3f26939a0, RSI: 0xffffff80850e7000, RDI: 0xffffff8087a87000
R8:  0x00000000078003c0, R9:  0x0000000000000082, R10: 0xffffff805e15a930, R11: 0x0000000000000000
R12: 0x0000000000000001, R13: 0xffffff839d90b060, R14: 0xffffff8087a87650, R15: 0xffffff8087a87000
RFL: 0x0000000000010246, RIP: 0xffffff7f8856849c, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000020, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0, VF: 0

Backtrace (CPU 3), Frame : Return Address
0xffffffa3f2693350 : 0xffffff8003d1f5cd
0xffffffa3f26933a0 : 0xffffff8003e58b05
0xffffffa3f26933e0 : 0xffffff8003e4a68e
0xffffffa3f2693430 : 0xffffff8003cc5a40
0xffffffa3f2693450 : 0xffffff8003d1ec97
0xffffffa3f2693550 : 0xffffff8003d1f087
0xffffffa3f26935a0 : 0xffffff80044c27cc
0xffffffa3f2693610 : 0xffffff8003e4aa3a
0xffffffa3f2693790 : 0xffffff8003e4a738
0xffffffa3f26937e0 : 0xffffff8003cc5a40
0xffffffa3f2693800 : 0xffffff7f8856849c
0xffffffa3f26939a0 : 0xffffff7f8794a51e
0xffffffa3f26939e0 : 0xffffff7f8794aa4f
0xffffffa3f2693a10 : 0xffffff7f8856a263
0xffffffa3f2693a40 : 0xffffff7f8794800b
0xffffffa3f2693ac0 : 0xffffff800445695e
0xffffffa3f2693b10 : 0xffffff8004454be7
0xffffffa3f2693b60 : 0xffffff800445dcb3
0xffffffa3f2693ca0 : 0xffffff8003e082b2
0xffffffa3f2693db0 : 0xffffff8003d25328
0xffffffa3f2693e10 : 0xffffff8003cfbcc5
0xffffffa3f2693e70 : 0xffffff8003d12aa2
0xffffffa3f2693f00 : 0xffffff8003e30d05
0xffffffa3f2693fa0 : 0xffffff8003cc6226
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(438.5.4)[D695D9DA-7C20-35D6-910F-E7A332A0F515]@0xffffff7f87941000->0xffffff7f87a04fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E35D090D-DB9E-3DD0-9723-651FA730AA13]@0xffffff7f84e2e000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f84712000
            dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-2807-3C5D-8A7F-5422542E867F]@0xffffff7f86278000
            dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f878f0000
            dependency: com.apple.iokit.IOReportFamily(47)[1FB49168-0280-3F04-A99A-F830C915E994]@0xffffff7f84649000
         com.apple.driver.AppleIntelKBLGraphics(14.0.6)[E09E2681-5119-37A7-9975-B87BC4E1AA8F]@0xffffff7f88543000->0xffffff7f88638fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f84712000
            dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-2807-3C5D-8A7F-5422542E867F]@0xffffff7f86278000
            dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f878f0000
            dependency: com.apple.iokit.IOAcceleratorFamily2(438.5.4)[D695D9DA-7C20-35D6-910F-E7A332A0F515]@0xffffff7f87941000

BSD process name corresponding to current thread: Final Cut Pro
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
19F101

Kernel version:
Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64
Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF
Kernel slide:     0x0000000003a00000
Kernel text base: 0xffffff8003c00000
__HIB  text base: 0xffffff8003b00000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO

System uptime in nanoseconds: 527479234426359
last loaded kext at 437343825034722: >usb.IOUSBHostHIDDevice    1.2 (addr 0xffffff7f880d7000, size 45056)
last unloaded kext at 248374105148557: >!AXsanScheme    3 (addr 0xffffff7f878e1000, size 32768)
loaded kexts:
|SCSITaskUserClient    422.120.3
@filesystems.exfat    1.4
@filesystems.afpfs    11.2
@nke.asp-tcp    8.1
@filesystems.msdosfs    1.10
>AudioAUUC    1.70
>!A!II210Ethernet    2.3.1
@filesystems.smbfs    3.4.3
@fileutil    20.036.15
@kext.AMDRadeonX6000    3.0.9
@kext.AMDRadeonServiceManager    3.0.9
>!AGraphicsDevicePolicy    5.2.4
@AGDCPluginDisplayMetrics    5.2.4
>!AHV    1
|IOUserEthernet    1.0.1
|IO!BSerialManager    7.0.5f6
>pmtelemetry    1
>AGPM    111.4.4
>!APlatformEnabler    2.7.0d0
>X86PlatformShim    1.0.0
>!AUpstreamUserClient    3.6.8
>AGDCBacklightControl    5.2.4
@Dont_Steal_Mac_OS_X    7.0.0
>!A!IKBLGraphics    14.0.6
>BridgeAudioCommunication    6.70.7
>!AThunderboltIP    3.1.4
>!ABridgeAudio!C    6.70.7
>!ATopCaseHIDEventDriver    3430.1
>!AAVEBridge    6.1
>!AMCCSControl    1.14
>!A!ISlowAdaptiveClocking    4.0.0
>!AMuxControl2    5.2.4
>!AHIDALSService    1
>!A!IPCHPMC    2.0.1
>!AGFXHDA    100.1.428
>!A!ICFLGraphicsFramebuffer    14.0.6
@filesystems.autofs    3.0
>BCMWLANFirmware4355.Hashstore    1
>BCMWLANFirmware4364.Hashstore    1
>BCMWLANFirmware4377.Hashstore    1
>!ABCMWLANBusInterfacePCIe    1
@filesystems.apfs    1412.120.2
@filesystems.hfs.kext    522.100.5
@BootCache    40
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
>!AVirtIO    1.0
@private.KextAudit    1.0
>!ASmartBatteryManager    161.0.0
>!AACPIButtons    6.1
>!ASMBIOS    2.1
>!AACPIEC    6.1
>!AAPIC    1.7
$!AImage4    1
@nke.applicationfirewall    303
$TMSafetyNet    8
@!ASystemPolicy    2.0.0
|EndpointSecurity    1
>usb.IOUSBHostHIDDevice    1.2
>!AXsanScheme    3
>usb.!UHub    1.2
$SecureRemotePassword    1.0
>!AThunderboltDPOutAdapter    6.2.6
@kext.AMDRadeonX6100HWLibs    1.0
@kext.AMDRadeonX6000HWServices    3.0.9
|IOAVB!F    850.1
>!ASSE    1.0
>!ABacklightExpert    1.1.0
@!AGPUWrangler    5.2.4
@kext.AMDRadeonX6000Framebuffer    3.0.9
>!AHIDKeyboard    209
>!UAudio    323.1
>!AHS!BDriver    3430.1
>IO!BHIDDriver    7.0.5f6
|IO!BHost!CUARTTransport    7.0.5f6
|IO!BHost!CTransport    7.0.5f6
>!A!ILpssUARTv1    3.0.60
>!A!ILpssUARTCommon    3.0.60
>!AOnboardSerial    1.0
>!ASMBus!C    1.0.18d1
|IOSlowAdaptiveClocking!F    1.0.0
@kext.AMDSupport    3.0.9
>X86PlatformPlugin    1.0.0
@plugin.IOgPTPPlugin    840.3
>!AGraphicsControl    5.2.4
>!AActuatorDriver    3440.1
>!AMultitouchDriver    3440.1
>!AInputDeviceSupport    3440.8
>IOPlatformPlugin!F    6.0.0d8
|IONDRVSupport    576.1
@!AGraphicsDeviceControl    5.2.4
|IOAccelerator!F2    438.5.4
|IOGraphics!F    576.1
@kext.triggers    1.0
>usb.cdc.ncm    5.0.0
>!AThunderboltDPInAdapter    6.2.6
>!AThunderboltDPAdapter!F    6.2.6
>!AThunderboltPCIUpAdapter    2.5.4
>!AThunderboltPCIDownAdapter    2.5.4
>!AHPM    3.4.4
>!A!ILpssI2C!C    3.0.60
>!A!ILpssDmac    3.0.60
>!A!ILpssI2C    3.0.60
>usb.cdc    5.0.0
>usb.networking    5.0.0
>usb.!UHostCompositeDevice    1.2
>!ABCMWLANCore    1.0.0
>IOImageLoader    1.0.0
|IO80211!FV2    1200.12.2b1
>corecapture    1.0.4
|IOSkywalk!F    1
|IOSurface    269.11
@filesystems.hfs.encodings.kext    1
|IOAudio!F    300.2
@vecLib.kext    1.2.0
|IOSerial!F    11
>usb.!UVHCIBCE    1.2
>usb.!UVHCI    1.2
>usb.!UVHCICommonBCE    1.0
>usb.!UVHCICommon    1.0
>!AEffaceableNOR    1.0
|IOBufferCopy!C    1.1.0
|IOBufferCopyEngine!F    1
|IONVMe!F    2.1.0
|IOEthernetAVB!C    1.1.0
>!AThunderboltNHI    5.8.6
|IOThunderbolt!F    7.6.1
>!AEthernetAquantiaAqtion    1.0.64
>mDNSOffloadUserClient    1.0.1b8
>usb.!UXHCIPCI    1.2
>usb.!UXHCI    1.2
|IOUSB!F    900.4.2
>!AEFINVRAM    2.1
>!AEFIRuntime    2.1
>!ASMCRTC    1.0
|IOSMBus!F    1.1
|IOHID!F    2.0.0
$quarantine    4
$sandbox    300.0
@kext.!AMatch    1.0.0d1
>!AKeyStore    2
>!UTDM    489.120.1
|IOSCSIBlockCommandsDevice    422.120.3
>!ACredentialManager    1.0
>KernelRelayHost    1
>!ASEPManager    1.0.1
>IOSlaveProcessor    1
>!AFDEKeyStore    28.30
>!AEffaceable!S    1.0
>!AMobileFileIntegrity    1.0.5
@kext.CoreTrust    1
|CoreAnalytics!F    1
|IOTimeSync!F    840.3
|IONetworking!F    3.4
>DiskImages    493.0.0
|IO!B!F    7.0.5f6
|IO!BPacketLogger    7.0.5f6
|IOUSBMass!SDriver    157.121.1
|IOSCSIArchitectureModel!F    422.120.3
|IO!S!F    2.1
|IOUSBHost!F    1.2
>usb.!UCommon    1.0
>!UHostMergeProperties    1.2
>!ABusPower!C    1.0
|IOReport!F    47
>!AACPIPlatform    6.1
>!ASMC    3.1.9
>watchdog    1
|IOPCI!F    2.9
|IOACPI!F    1.4
@kec.pthread    1
@kec.corecrypto    1.0
@kec.Libm    1
 
Try updating your system software. You are on 10.15.5. Current version is 10.15.7

Do you have any external devices attached (external storage, or other USB device?)

You said you don't have any third party RAM installed. I would hope not, the RAM is soldered in permanently (no slots exist for RAM upgrades. :cool: )

Did AppleCare give you any ideas when you called about this issue with your new MBPro?

My best tip would be to try the built-in diagnostics. That might result in a service code of some kind.
 
You said you don't have any third party RAM installed. I would hope not, the RAM is soldered in permanently (no slots exist for RAM upgrades. :cool: )

Haha I was reading some old threads and commenters were saying 3rd party RAM would be an issue. Totally forgot that's no longer an issue.

I do have some devices connected: a CalDigit Dock, 2 Monitors, a JellyFish over 10GBE - but these issues were happening before I got any of this stuff hooked up.
 
So, update your system to current.
Run diagnostics (once, then restart, and run the test a second time.
Come back with any response codes.

Finally, you have a warranty (and if it's not software, then it's hardware, which Apple should be able to offer suggestions for getting a repair.
 
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