MBP freezing and OS install errors, please help.

Discussion in 'MacBook Pro' started by snerkler, Nov 8, 2018.

  1. snerkler macrumors 6502a

    Joined:
    Feb 14, 2012
    #1
    Today iTunes kept freezing and I got the spinning beachball, and after a while I could get it to close using force quit. This happened several times so I thought I'd restart the computer, however the computer wouldn't restart and I got an error window saying that the Mac OS installation couldn't be completed and it brought up an installation log which it said that I could save.

    I tried to save the installation log but it wouldn't allow me, and after four or five attempts at a restart it finally booted up. I immediately tried to backup via time machine, which then also crashed and I had to force close the Mac as everything became unresponsive. Fortunately it started back up without any more issues and is now letting me run a back up.

    Does anyone have any idea why this happened, what caused it, whether there's a fix or whether it's a sign of a terminal issue?

    I have run first aid on disk utility and it's not finding any faults. The only updates that have been completed recently are safari update and cleanmydrive2, both of which updated 4 days ago.

    Any help would be greatly appreciated.
     
  2. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
  3. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #3
    Doncha just love it when a poster says he's got problems, but won't tell us which MacBook, what year made, what OS, etc....?
     
  4. snerkler thread starter macrumors 6502a

    Joined:
    Feb 14, 2012
    #4
    Oops what a muppet, I thought I'd put that in the post :oops:

    It's a 2017 MBP touch bar running Mac OS X High Sierra.
     
  5. snerkler thread starter macrumors 6502a

    Joined:
    Feb 14, 2012

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4 November 8, 2018