MBP freezing, now restarting

Discussion in 'MacBook Pro' started by MyDesktopBroke, Jun 21, 2010.

  1. MyDesktopBroke macrumors 6502

    Joined:
    Jun 2, 2007
    #1
    My MBP has been freezing over the past few weeks. When the computer freezes, the mouse gets hypersensitive, then it will be unresponsive to everything. The screen then goes black. One of three things then happen. One, I manually shut the computer down by holding the power button. Two, same as one except I get a Kernel Panic text file on my desktop when it loads back up (this only has happened once), or three, the computer restarts itself. It once from while I was playing Call of Duty 4, and once right after I had quit it. However, I had SMC fan set high whenever I play it, my computer is on a cooling stand and there's an desktop fan right next to it blowing over and under it. Could overheating still be a problem?

    My MBP is late 2008 refurb, 2.53ghz, 9600 w/ 512 vram, 5400 rmp hard drive, 4gb Apple ram. Freezing has happened under both 9600 and 9400 cards.

    The 9600 and hard drive have both been replaced by Apple in the past few months due to other freezing issues (the 9600 was defective, but when it froze I would get screen artifacts and the mouse would still move– neither of those things happen now).

    What do you thing is the problem?
     
  2. ipaddyo macrumors newbie

    Joined:
    Jun 18, 2010
    #2
    There is the slight chance that the manufacturing plastic might still be over the fan vents and it is overheating. This plastic is supposed to be removed before the computer is shipped but sometimes some slip by. This would essentially nullify any positive effect the internal fan could have.

    There's also the chance that one of the replacement parts is defective, or in other words, doesn't work with your system. Rare, but possible.

    Probably won't fix it, but try resetting the PRAM, could be why the mouse is freaking out. Command-option-P-R while the computer is starting up, wait until the second chime to let go.

    If this doesn't fix it, next time the kernel panic pops up, restart and report the problem, but before you do take a screen shot of the diagnostic information. It should describe where the problem is although somewhat cryptic.

    You could also try safe booting. shift-command-V if I'm not mistaken.

    Finally, in your case, this could be a problem with the hardware. Usually these types of errors are software based, but since you just had some parts replaced, it could be something else.
     
  3. MyDesktopBroke thread starter macrumors 6502

    Joined:
    Jun 2, 2007
    #3
    Thanks. I still have the text edit file with the Kernal panic info, dunno what I can do with it unless I bring the MBP into a mac store.

    I don't think plastic over the fan could be the problem because I've sent the computer in twice to Apple and both times they had to open it up to replace parts. I'd hope they'd notice something like that. :p

    I guess if it keeps up I'll reset PRAM then bring it in if it still keeps freezing.

    I just get really uncomfortable talking to Geniuses, especially since some of them are jerks, some don't know anything about Macs, and others treat your claim like its some huge insurance scam.
     
  4. ipaddyo macrumors newbie

    Joined:
    Jun 18, 2010
    #4
    If you c/p it here I might be able to figure it out.

    You could try calling Applecare, if you have it. I've always found them hugely helpful and very polite.:)
     
  5. Ace134blue macrumors 6502a

    Ace134blue

    Joined:
    Sep 17, 2009
    #5
    Most likely overheating problem. Take it apart and apply some thermal paste like arctic cooling mx-3 or similiar
     
  6. moel macrumors 6502

    Joined:
    Nov 7, 2007
    #6
    DO NOT DO THIS IF YOUR MACBOOK IS STILL UNDER WARRANTY
     
  7. Ace134blue macrumors 6502a

    Ace134blue

    Joined:
    Sep 17, 2009
    #7
    He has a 2 year old refurb, itll be fine.
     
  8. MyDesktopBroke thread starter macrumors 6502

    Joined:
    Jun 2, 2007
    #8
    Actually, my computer is still covered under the I bought Applecare for it, although some Geniuses have told me that doing something as simple as changing icons on my dock could void it. :/

    Also, is it safe to post Panic Kernal text in an open forum? That is to say, there's no way someone with the right know-how could exploit the information in one way or another?
     
  9. ipaddyo macrumors newbie

    Joined:
    Jun 18, 2010
    #9
    "Unresolved kernel trap(cpu 0): 0x300 Data access DSISR=0x40000000 DAR=0x0000006c PC=0x06d77510 MSR=0x00009030
    generating stack backtrace prior to panic:
    backtrace: 0x06d77510 0x0002a1fa 0009d1ef 00099440 012f4102 kernel modules in backtrace: com.apple.filesystems.cddafs(1.0) @ 06d75000
    Memory Access Exception(1,0,0) Waiting for remote debugger connection"

    Thats the sample one on the apple site. I believe you are looking for the bolded enlarged part.
     
  10. MyDesktopBroke thread starter macrumors 6502

    Joined:
    Jun 2, 2007
    #10
    Just froze again a few minutes ago. Had to force restart again.

    I'm attaching the only kernal panic I ever got. Appreciate if someone can help me out here.

    So I'm getting the feeling I'm going to have to send it in again, which means they'll probably wipe the hard drive. Which means I might have to finally get an external one to back up on.
     
  11. AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
    #11
    first, thats pure *********.... second, yes its fine to put a kernel panic on an open forum... all anyone can see is what you were doing when it kernel panicked and what went wrong
     
  12. MyDesktopBroke thread starter macrumors 6502

    Joined:
    Jun 2, 2007
    #12
    I guess it didn't attach right.

    And remember, it's frozen half-a-dozen times, but I've only got a kernel panic once, and it was after I restarted and logged back in. Then I got this text file on my desktop. I never saw that gray box with the power symbol and the different languages.

    Here it is:

    Interval Since Last Panic Report: 661136 sec
    Panics Since Last Report: 1
    Anonymous UUID: 26E880B3-51AE-4D6A-9C19-F5EF35C41E91

    Sat Jun 5 10:23:28 2010
    panic(cpu 1 caller 0x9f2dc6): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0x594e9000 0x096380c1, D0, P3/4
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x58a6b938 : 0x21b449 (0x5ce420 0x58a6b96c 0x2238a5 0x0)
    0x58a6b988 : 0x9f2dc6 (0xbfa32c 0xc67d20 0xc07b64 0x0)
    0x58a6ba28 : 0xb02958 (0x9043804 0x9342004 0x100 0x12878c3)
    0x58a6ba78 : 0xafa630 (0x9342004 0x100 0x58a6bb9f 0xffffffff)
    0x58a6baa8 : 0x15ccd7f (0x9342004 0x100 0x4bcd2cee 0x1288642)
    0x58a6bbe8 : 0xb2027f (0x9342004 0x934c804 0x0 0x0)
    0x58a6bc28 : 0x9fbe70 (0x9342004 0x934c804 0x0 0x0)
    0x58a6bc68 : 0x9f81b3 (0x0 0x9 0x0 0x0)
    0x58a6bdc8 : 0x9fa097 (0x0 0x600d600d 0x702a 0x58a6bdf8)
    0x58a6be98 : 0x9925ce (0xc1d00021 0xaa910001 0x20802040 0x58a6bee0)
    0x58a6bef8 : 0xd2efa9 (0x8f73c00 0x58a6bf4c 0x0 0x7)
    0x58a6bf58 : 0xd2f146 (0x8f19000 0xd353b4 0x58a6bf78 0x2a1596)
    0x58a6bf78 : 0x22fb78 (0x8f19000 0x0 0x58a6bfc8 0x2277f7)
    0x58a6bfc8 : 0x29e6cc (0x863ea0 0x0 0x10 0x8b69560)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AGPM(100.10.21)@0xd2c000->0xd35fff
    dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
    com.apple.nvidia.nv50hal(6.1.0)@0x14a0000->0x18bdfff
    dependency: com.apple.NVDAResman(6.1.0)@0x990000
    com.apple.NVDAResman(6.1.0)@0x990000->0xc68fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
    dependency: com.apple.iokit.IONDRVSupport(2.1)@0x983000
    dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10D573

    Kernel version:
    Darwin Kernel Version 10.3.0: Fri Feb 26 11:58:09 PST 2010; root:xnu-1504.3.12~1/RELEASE_I386
    System model name: MacBookPro5,1 (Mac-F42D86C8)

    System uptime in nanoseconds: 17286145074560
    unloaded kexts:
    com.apple.driver.IOBluetoothHIDDriver 2.3.1f4 (addr 0x805c6000, size 0x53248) - last unloaded 9172016429221
    loaded kexts:
    com.AmbrosiaSW.AudioSupport 3.2
    com.apple.driver.AppleBluetoothMultitouch 51.2
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AGPM 100.10.21
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleHDA 1.8.4fc3
    com.apple.driver.AppleMikeyDriver 1.8.4fc3
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AppleLPC 1.4.11
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.filesystems.autofs 2.1.0
    com.apple.kext.AppleSMCLMU 1.5.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.driver.AppleGraphicsControl 2.8.56
    com.apple.GeForce 6.1.0
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.1d0
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.AppleIRController 303
    com.apple.iokit.SCSITaskUserClient 2.6.2
    com.apple.iokit.IOAHCIBlockStorage 1.6.1
    com.apple.driver.AppleFWOHCI 4.5.7
    com.apple.driver.AirPortBrcm43xx 422.91.27
    com.apple.driver.AppleAHCIPort 2.1.1
    com.apple.nvenet 1.0.73
    com.apple.driver.AppleUSBHub 3.9.6
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleUSBEHCI 3.9.6
    com.apple.driver.AppleUSBOHCI 3.9.6
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleSMBIOS 1.5
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 104.3.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 104.3.0
    com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3 - last loaded 15506130812124
    com.apple.driver.IOBluetoothHIDDriver 2.3.1f4
    com.apple.driver.AppleHIDKeyboard 1.2.0a3
    com.apple.driver.AppleMultitouchDriver 204.12.1
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 1.8.4fc3
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.1f4
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.8.4fc3
    com.apple.iokit.IOHDAFamily 1.8.4fc3
    com.apple.nvidia.nv50hal 6.1.0
    com.apple.NVDAResman 6.1.0
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 4.1.1d0
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.AppleUSBMultitouch 204.12.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.1f4
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.1f4
    com.apple.iokit.IOBluetoothFamily 2.3.1f4
    com.apple.iokit.IOUSBHIDDriver 3.9.6
    com.apple.driver.AppleUSBMergeNub 3.9.6
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.2
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.iokit.IOAHCISerialATAPI 1.2.3
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.2
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 310.6
    com.apple.iokit.IOAHCIFamily 2.0.3
    com.apple.iokit.IOUSBUserClient 3.9.6
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOUSBFamily 3.9.6
    com.apple.driver.NVSMU 2.2.1
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.2
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    System Profile:
    Model: MacBookPro5,1, BootROM MBP51.007E.B05, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
    Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
    Serial ATA Device: MATSHITADVD-R UJ-868
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24100000
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24120000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
     
  13. dashcs macrumors regular

    Joined:
    Oct 2, 2009
    #13
    Kernel panics dont reveal that much information.
    Its just a dump.

    If your only troubleshooting though logs.
    Ideal is best to look at the system.log
    Its all date stamped and might see the culprit before the computer locked up.

    However I recommend to verify disk inside disk utility on your internal HD and see if theres any corruption.

    If theres none,look at your system.logs
     
  14. MyDesktopBroke thread starter macrumors 6502

    Joined:
    Jun 2, 2007
    #14
    Could this be it?

    Permissions differ on "Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player", should be -rwxrwxr-x , they are -rw-rw-r-- .
    Permissions differ on "Applications/Preview.app", should be drwxr-xr-x , they are drwxr-xrwx .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAdvanced.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAdvanced.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAssistant.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUAssistant.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUDocument.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUDocument.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUDrives.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUDrives.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUStatisticsPanel.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUStatisticsPanel.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .
    Group differs on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUTaskSheet.nib/keyedobjects.nib", should be 0, group is 80.
    Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/Resources/pl.lproj/AAUTaskSheet.nib/keyedobjects.nib", should be -rw-r--r-- , they are -rw-rw-r-- .


    It goes on like this for 863557 characters for a whole bunch of different apps, which i can't post ^ ^
     

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