Hey guys, I could really use some help here. I've got a new 15" mbp that tonight I drove out with to the apple store. It was unable to mount external devices (iPods, external hd's, etc). The Genius ended up doing an archive install, saying that the mounting disks were running full throttle (making it EXTREMELY hot) but not succeeding; something in the OS had gotten stuck. So I left after he did an archive and install and tested my drive and iPod. Everything was working....I thought. Long drive back home. Open up my computer, try to adjust screen brightness...nothing. Try to adjust volume. Nothing. None of the function keys work. The eject button works, and strangely enough, the F12 button which should raise the volume also tries to eject. The pause button brings up the spaces window (showing all four spaces). Very frustrated, could use some advice. Do I need to do an erase and install? These keys worked fine before the archive/install. Thanks! EDIT: Okay, additional problem. Multitouch no longer works either.