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MBP gets stuck at the white Apple startup screen
- Thread starter ctyhntr
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details details details details, it bares repeating!
any peripherals connected? which?
firefox is sht, bares repeating too, possibly has to do with the above.
any peripherals connected? which?
firefox is sht, bares repeating too, possibly has to do with the above.
MBP 15" mid 2009 4GB. At home its connected to a 25" HDMI external monitor and a 2.0 USB Kensington switch. The USB switch is hooked up to 3 external hard drives, a color laser printer, a b&w printer, external light scribe DVD burner, and a Microsoft scroll mouse.
Its been getting stuck at the white Apple splash screen whether at home or outside (on battery power). On battery mode I usually connect a Microsoft scroll mouse after startup.
Last two weeks I've been playing around with iMovie and iDVD. Usually I use it with Firefox, XCode, QuickTime and VLC.
Its been getting stuck at the white Apple splash screen whether at home or outside (on battery power). On battery mode I usually connect a Microsoft scroll mouse after startup.
Last two weeks I've been playing around with iMovie and iDVD. Usually I use it with Firefox, XCode, QuickTime and VLC.
Not sure if this will help... The exact same thing happened to me with my white macbook that has a removable battery though. I removed the battery, and held the power button down for about 15 seconds. I popped the battery back in, plugged the power adaptor in and rebooted. Everything was back to normal again and the performance was as usual.
Doing this drains all the power from the PSU capacitors and all the power from the motherboard, thus wiping all the data held in RAM and cache memory as these need power to hold their data... Anyway, it's like a completely fresh reboot... Hope this was helpful. At least it worked for me.
Doing this drains all the power from the PSU capacitors and all the power from the motherboard, thus wiping all the data held in RAM and cache memory as these need power to hold their data... Anyway, it's like a completely fresh reboot... Hope this was helpful. At least it worked for me.
shneady has some good advice. Check the Apple support pages for how to reset the PRAM if your battery is not removable.
Do you have AppleCare (or still in the first year)? If so, give them a call... you paid for it, may as well use it.
There is an extended hardware test on the installation CD. AppleCare can talk you though it, or if you don't have AC, search the Apple Support pages. There is a wealth of information there, and most questions like this can be answered there. I would tell you how to do it, if I knew, but I don't.
Good Luck.
Do you have AppleCare (or still in the first year)? If so, give them a call... you paid for it, may as well use it.
There is an extended hardware test on the installation CD. AppleCare can talk you though it, or if you don't have AC, search the Apple Support pages. There is a wealth of information there, and most questions like this can be answered there. I would tell you how to do it, if I knew, but I don't.
Good Luck.
I had to repeatedly reset the power button today to get past the startup screen
I'm still within my first year's warranty, but the 90 day complimentary phone support is over. I was going to buy Applecare, right before the warranty runs out.
I'll try clearing the PRAM tonight. Wish me best of luck.
I'm still within my first year's warranty, but the 90 day complimentary phone support is over. I was going to buy Applecare, right before the warranty runs out.
I'll try clearing the PRAM tonight. Wish me best of luck.
Call AppleCare. I'm pretty sure that the 90 day complimentary phone support is for general type questions, not warranty repairs. If it's broken, you can call them for up to a year. They're pretty good, in my experience. Good Luck
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