MBP Issues some advice would be great

Discussion in 'MacBook Pro' started by mongoose8p, Jul 4, 2008.

  1. mongoose8p macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #1
    My MBP has had its issues just as many anyway way back in November I had a case replacement done on the bottom due to a cracked case which I payed for. I got the laptop back and went away to school until June. I hadn't tested the disk drive or even used the computer before I arrived at school. When I got there I noticed that disks were very hard to push into the superdrive. I had to use a small amount of force. When I would eject the disks I would have to also use some force to pull them out of the superdrive. I also noticed that it had trouble reading disks and burning disks. From that point on I didn't use the superdrive anymore. (these were all issues that sprung up after they did the bottom case replacement) The other issue is the bottom 2/3 of the screen occasionally go completely crazy, lines everywhere, no readable screen area, white areas of the lcd. I then noticed that if I put a small amount of pressure on the right side of the screen on the silver area, not the lcd just next to it, the issue would go away until I moved the screen again. If I hold done on this spot the problem goes away however when I release it sometimes stays okay and sometimes just goes right back to this issue. I'm trying to decide how I want to talk to Apple about this because these seem to be problems that arose when they did the case replacement which I'm very upset about. I do not feel that I should pay for these issues because I haven't done anything to hurt the computer and like I said it seems they caused these issues. Any advise would be great! Thanks guys! (I'm hoping they are nice about it)
     
  2. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A102 Safari/419.3)

    why didnt u report this right away upon November? I think that u r going to
    have a hard time getting apple to fix this
    without charging b/c so
    much time has passed since the original
    repair.
     
  3. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #3
    Just gonna have to take it in my friend... then go from there

    Woof, Woof - Dawg [​IMG]
     
  4. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #4
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A102 Safari/419.3)

    if thenproblem is just a SuperDrive, then it will probably cost u about $350 or so. I had mine replaced last month under warranty, and I think I recall them telling me that is what is would have cost.
     
  5. mongoose8p thread starter macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #5
    so you don't think this will be covered under warranty/
     
  6. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #6
    Doesn't really matter if we think it will or not, because we don't make the decisions. ;) It is possible, I suppose, but the only way you will really know is to take it in and get it looked at.

    Woof, Woof - Dawg [​IMG]
     
  7. mongoose8p thread starter macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #7
    alright! thanks... after I get it fixed I may try and sell it to get an air im not sure i love this for final cut and such but that small sexy machine is SO tempting
     
  8. mongoose8p thread starter macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #8
    alright! thanks... after I get it fixed I may try and sell it to get an air im not sure i love this for final cut and such but that small sexy machine is SO tempting
     

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