MBP keeps on crashing!!

Discussion in 'MacBook Pro' started by unhappymac(k)er, Feb 25, 2015.

  1. unhappymac(k)er, Feb 25, 2015
    Last edited by a moderator: Feb 27, 2015

    unhappymac(k)er macrumors newbie

    Joined:
    Feb 25, 2015
    #1
    Hey, so I'm kinda new to the Mac game, and ever since buying a refurbished 2011 MBP off Amazon last month, I have had nothing but persistently periodic crashes. Apple care couldn't explain the problem; they said I have some third party RAM, which disallows them from servicing me.

    This is a copy of my last Problem Report. It took me 10-15 attempts to successfully reboot after it froze. Can someone please help me interpret this? I'm lost.

    Code:
    Anonymous UUID:       8CEF192A-7C05-EEA2-9555-0F0B9B259064
    
    Wed Feb 25 20:38:08 2015
    
    *** Panic Report ***
    panic(cpu 6 caller 0xffffff80225ff7a8): "Spinlock acquisition timed out: lock=0xffffff8022cdfd88, lock owner thread=0xffffff803659d0d0, current_thread: 0xffffff8037d88ee0, lock owner active on CPU 0x0, current owner: 0xffffff803659d0d0"@/SourceCache/xnu/xnu-2782.10.72/osfmk/i386/locks_i386.c:378
    Backtrace (CPU 6), Frame : Return Address
    0xffffff812dd4b8f0 : 0xffffff802252fe41 
    0xffffff812dd4b970 : 0xffffff80225ff7a8 
    0xffffff812dd4bae0 : 0xffffff80225a1e07 
    0xffffff812dd4bbb0 : 0xffffff802256f806 
    0xffffff812dd4bce0 : 0xffffff80225b654d 
    0xffffff812dd4bd00 : 0xffffff80225a4683 
    0xffffff812dd4be90 : 0xffffff80225ddc96 
    0xffffff812dd4bee0 : 0xffffff8022528299 
    0xffffff812dd4bf10 : 0xffffff80226059fa 
    0xffffff812dd4bfb0 : 0xffffff8022636ea6 
    
    BSD process name corresponding to current thread: netbiosd
    
    Mac OS version:
    14C109
    
    Kernel version:
    Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
    Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
    Kernel slide:     0x0000000022200000
    Kernel text base: 0xffffff8022400000
    __HIB  text base: 0xffffff8022300000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    
    System uptime in nanoseconds: 50027382939
    last loaded kext at 42930063038: com.apple.driver.AppleHWSensor	1.9.5d0 (addr 0xffffff7fa488e000, size 36864)
    loaded kexts:
    com.apple.driver.AppleHWSensor	1.9.5d0
    com.apple.driver.AudioAUUC	1.70
    com.apple.driver.AppleTyMCEDriver	1.0.2d2
    com.apple.driver.AGPM	100.15.5
    com.apple.iokit.IOBluetoothSerialManager	4.3.2f6
    com.apple.filesystems.autofs	3.0
    com.apple.driver.AppleOSXWatchdog	1
    com.apple.driver.AppleMikeyHIDDriver	124
    com.apple.driver.AppleMikeyDriver	269.25
    com.apple.driver.ApplePolicyControl	3.8.6
    com.apple.driver.AppleHDAHardwareConfigDriver	269.25
    com.apple.driver.AppleHDA	269.25
    com.apple.driver.AppleUpstreamUserClient	3.6.1
    com.apple.kext.AMDFramebuffer	1.3.0
    com.apple.iokit.IOUserEthernet	1.0.1
    com.apple.driver.AppleThunderboltIP	2.0.2
    com.apple.driver.AppleIntelHD3000Graphics	10.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin	1.0.0
    com.apple.AMDRadeonX3000	1.3.0
    com.apple.driver.AppleSMCLMU	2.0.7d0
    com.apple.driver.AppleBacklight	170.5.0
    com.apple.iokit.IOBluetoothUSBDFU	4.3.2f6
    com.apple.driver.AppleMuxControl	3.8.6
    com.apple.Dont_Steal_Mac_OS_X	7.0.0
    com.apple.driver.AppleHWAccess	1
    com.apple.driver.AppleHV	1
    com.apple.driver.AppleIntelSNBGraphicsFB	10.0.0
    com.apple.driver.AppleLPC	1.7.3
    com.apple.driver.AppleMCCSControl	1.2.11
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	4.3.2f6
    com.apple.driver.AppleSMCPDRC	1.0.0
    com.apple.kext.AMD6000Controller	1.3.0
    com.apple.driver.SMCMotionSensor	3.0.4d1
    com.apple.driver.AppleUSBTCButtons	240.2
    com.apple.driver.AppleUSBTCKeyEventDriver	240.2
    com.apple.driver.AppleUSBTCKeyboard	240.2
    com.apple.driver.AppleIRController	327.5
    com.apple.driver.CoreStorageFsck	471.10.6
    com.apple.driver.AppleFileSystemDriver	3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
    com.apple.BootCache	35
    com.apple.iokit.SCSITaskUserClient	3.7.3
    com.apple.driver.XsanFilter	404
    com.apple.iokit.IOAHCIBlockStorage	2.7.0
    com.apple.driver.AppleUSBHub	705.4.2
    com.apple.driver.AppleFWOHCI	5.5.2
    com.apple.iokit.AppleBCM5701Ethernet	10.1.3
    com.apple.driver.AppleSDXC	1.6.5
    com.apple.driver.AirPort.Brcm4331	800.20.24
    com.apple.driver.AirPort.Brcm4360	910.26.12
    com.apple.driver.AppleAHCIPort	3.1.0
    com.apple.driver.AppleUSBEHCI	705.4.14
    com.apple.driver.AppleUSBUHCI	656.4.1
    com.apple.driver.AppleSmartBatteryManager	161.0.0
    com.apple.driver.AppleACPIButtons	3.1
    com.apple.driver.AppleRTC	2.0
    com.apple.driver.AppleHPET	1.8
    com.apple.driver.AppleSMBIOS	2.1
    com.apple.driver.AppleACPIEC	3.1
    com.apple.driver.AppleAPIC	1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient	218.0.0
    com.apple.nke.applicationfirewall	161
    com.apple.security.quarantine	3
    com.apple.security.TMSafetyNet	8
    com.apple.driver.AppleIntelCPUPowerManagement	218.0.0
    com.apple.iokit.IOSerialFamily	11
    com.apple.kext.triggers	1.0
    com.apple.driver.DspFuncLib	269.25
    com.apple.kext.OSvKernDSPLib	1.15
    com.apple.iokit.IOSurface	97
    com.apple.driver.IOPlatformPluginLegacy	1.0.0
    com.apple.iokit.IOAcceleratorFamily2	156.6
    com.apple.driver.AppleThunderboltEDMSink	4.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter	4.0.6
    com.apple.driver.AppleHDAController	269.25
    com.apple.iokit.IOHDAFamily	269.25
    com.apple.iokit.IOAudioFamily	203.3
    com.apple.vecLib.kext	1.2.0
    com.apple.iokit.IOFireWireIP	2.2.6
    com.apple.driver.AppleBacklightExpert	1.1.0
    com.apple.driver.AppleGraphicsControl	3.8.6
    com.apple.iokit.IONDRVSupport	2.4.1
    com.apple.iokit.IOUSBUserClient	705.4.0
    com.apple.driver.AppleSMBusPCI	1.0.12d1
    com.apple.driver.AppleSMBusController	1.0.13d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport	4.3.2f6
    com.apple.iokit.IOBluetoothFamily	4.3.2f6
    com.apple.driver.IOPlatformPluginFamily	5.8.1d38
    com.apple.kext.AMDSupport	1.3.0
    com.apple.AppleGraphicsDeviceControl	3.8.6
    com.apple.iokit.IOGraphicsFamily	2.4.1
    com.apple.driver.AppleSMC	3.1.9
    com.apple.driver.AppleUSBMultitouch	245.2
    com.apple.iokit.IOUSBHIDDriver	705.4.0
    com.apple.driver.AppleUSBMergeNub	705.4.0
    com.apple.driver.AppleUSBComposite	705.4.9
    com.apple.driver.CoreStorage	471.10.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.7.3
    com.apple.iokit.IOBDStorageFamily	1.7
    com.apple.iokit.IODVDStorageFamily	1.7.1
    com.apple.iokit.IOCDStorageFamily	1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter	4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily	4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter	2.0.2
    com.apple.iokit.IOAHCISerialATAPI	2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily	3.7.3
    com.apple.driver.AppleThunderboltNHI	3.1.7
    com.apple.iokit.IOThunderboltFamily	4.2.1
    com.apple.iokit.IOFireWireFamily	4.5.6
    com.apple.iokit.IOEthernetAVBController	1.0.3b3
    com.apple.iokit.IO80211Family	710.55
    com.apple.driver.mDNSOffloadUserClient	1.0.1b8
    com.apple.iokit.IONetworkingFamily	3.2
    com.apple.iokit.IOAHCIFamily	2.7.5
    com.apple.iokit.IOUSBFamily	710.4.14
    com.apple.driver.AppleEFINVRAM	2.0
    com.apple.iokit.IOHIDFamily	2.0.0
    com.apple.driver.AppleEFIRuntime	2.0
    com.apple.iokit.IOSMBusFamily	1.1
    com.apple.security.sandbox	300.0
    com.apple.kext.AppleMatch	1.0.0d1
    com.apple.driver.AppleKeyStore	2
    com.apple.driver.AppleMobileFileIntegrity	1.0.5
    com.apple.driver.AppleCredentialManager	1.0
    com.apple.driver.DiskImages	396
    com.apple.iokit.IOStorageFamily	2.0
    com.apple.iokit.IOReportFamily	31
    com.apple.driver.AppleFDEKeyStore	28.30
    com.apple.driver.AppleACPIPlatform	3.1
    com.apple.iokit.IOPCIFamily	2.9
    com.apple.iokit.IOACPIFamily	1.4
    com.apple.kec.Libm	1
    com.apple.kec.pthread	1
    com.apple.kec.corecrypto	1.0
    Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS727575A9E362, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
  3. yjchua95 macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #3
    You should've done some homework before buying it (caveat emptor applies).

    The 2011 15" and 17" models are affected by Radeongate. Apple has a repair program in place for them.

    Third party RAM isn't a problem, as the manual explicitly states that RAM and hard drive are user-replaceable parts.
     
  4. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #4
    It's actually more likely that it is either RAM-related or a hard disk-related problem, than it is a GPU problem, especially since it's the netbiosd service that is involved in the crash, and not anything related to the graphics subsystem.

    Just because it's a 2011 MBP that is experiencing kernel crashes, does not always automatically mean that it has hit the problem mentioned in the service repair program. I'm not ruling out a GPU problem, but I'm also not about to state that the sky is falling right off the bat.

    I would proceed with normal troubleshooting steps. First by putting back the original Apple RAM. If that doesn't fix it, then run AHT and test the hard disk. Those would be the first most likely suspects.

    Follow the steps in this article:

    http://support.apple.com/en-us/HT203161
     
  5. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #5
    That may all be true...

    But the recall program means that the OP can take it to apple and say is this the GPU and if it is they'll fix it.... If not then they'll diagnose it...

    Either way it makes the OP's life a lot easier!!!!
     

Share This Page