MBP keeps shutting off due to heat. Please help with LOG!

lians60

macrumors member
Original poster
Jul 3, 2010
41
0
Hi Guys,

My 13" MBP constantly shuts down due to the CPU are overheating.
I've reset my SMC multiple times and have open the bottom up to clean the fan.

I'm hoping you guys can help, below you will see my log, i was on for 30 minutes and it shut off at ~ 7:55


6/11/12 7:30:47 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:30:47 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:36:00 PM [0x0-0x20020].org.mozilla.firefox[1281] NOTE: child process received `Goodbye', closing down
6/11/12 7:36:03 PM Diablo III Launcher[1904] Current process is NOT running as Admin: -60007
6/11/12 7:36:03 PM [0x0-0x29029].com.blizzard.agent <CFData 0xc20c10 [0xa0bbcec0]>{length = 6, capacity = 6, bytes = 0x58b035fa922b}
6/11/12 7:36:07 PM [0x0-0x29029].com.blizzard.agent Loaded "en_US" locale table
6/11/12 7:36:07 PM [0x0-0x29029].com.blizzard.agent Loaded "en_US" slideshow
6/11/12 7:36:08 PM [0x0-0x29029].com.blizzard.agent Running as Launcher
6/11/12 7:36:08 PM Blizzard Launcher[1914] *** __NSAutoreleaseNoPool(): Object 0x3657b60 of class NSCFArray autoreleased with no pool in place - just leaking
6/11/12 7:36:08 PM [0x0-0x29029].com.blizzard.agent 2012-06-11 19:36:08.314 Blizzard Launcher[1914:903] *** __NSAutoreleaseNoPool(): Object 0x3657b60 of class NSCFArray autoreleased with no pool in place - just leaking
6/11/12 7:36:08 PM Blizzard Launcher[1914] *** __NSAutoreleaseNoPool(): Object 0x368fb90 of class __NSFastEnumerationEnumerator autoreleased with no pool in place - just leaking
6/11/12 7:36:08 PM [0x0-0x29029].com.blizzard.agent 2012-06-11 19:36:08.316 Blizzard Launcher[1914:903] *** __NSAutoreleaseNoPool(): Object 0x368fb90 of class __NSFastEnumerationEnumerator autoreleased with no pool in place - just leaking
6/11/12 7:57:48 PM com.apple.launchd[1] *** launchd[1] has started up. ***
6/11/12 7:57:54 PM com.apple.launchd[1] (com.symantec.Sched501-1.plist) Unknown key: SchedName
6/11/12 7:57:59 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:57:59 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:23 PM com.symantec.navapdaemonsl[49] (kernel) Kext com.symantec.kext.SymAPComm not found for unload request.
6/11/12 7:58:23 PM com.symantec.navapdaemonsl[49] Failed to unload com.symantec.kext.SymAPComm - (libkern/kext) not found.
6/11/12 7:58:23 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:23 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:23 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:23 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:24 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:24 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:24 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:24 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:25 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:25 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:25 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:25 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:27 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:27 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 7:58:32 PM com.apple.launchd[1] (com.apple.xprotectupdater[21]) Exited with exit code: 252
6/11/12 7:58:35 PM com.apple.launchd.peruser.501[106] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
6/11/12 7:58:48 PM com.apple.launchd.peruser.501[106] (com.apple.Kerberos.renew.plist[124]) Exited with exit code: 1
6/11/12 7:58:49 PM com.apple.launchd.peruser.501[106] (com.apple.CSConfigDotMacCert-lians60@me.com-SharedServices[129]) Exited with exit code: 1
6/11/12 7:59:07 PM com.apple.WindowServer[84] Mon Jun 11 19:59:07 Stanley-liangs-MacBook-Pro.local WindowServer[84] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
6/11/12 8:00:09 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:00:09 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:00:09 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:00:09 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:00:14 PM defaults[199]
The domain/default pair of (/Applications/Google Chrome.app/Contents/Info, KSBrandID) does not exist
6/11/12 8:01:35 PM defaults[2871]
The domain/default pair of (/Applications/Google Chrome.app/Contents/Info, KSChannelID) does not exist
6/11/12 8:01:40 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:01:40 PM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
6/11/12 8:01:58 PM Diablo III Launcher[2909] Current process is NOT running as Admin: -60007
6/11/12 8:01:59 PM [0x0-0x17017].com.blizzard.agent <CFData 0xc084b0 [0xa0bb
6/11/12 8:01:59 PM [0x0-0x17017].com.blizzard.agent cec0]>{length = 6, capacity = 6, bytes = 0x58b035fa922b}
6/11/12 8:02:03 PM [0x0-0x17017].com.blizzard.agent Loaded "en_US" locale table
6/11/12 8:02:03 PM [0x0-0x17017].com.blizzard.agent Loaded "en_US" slideshow
6/11/12 8:02:05 PM [0x0-0x17017].com.blizzard.agent Running as Launcher
 

GGJstudios

macrumors Westmere
May 16, 2008
44,427
764
My 13" MBP constantly shuts down due to the CPU are overheating.
I've reset my SMC multiple times and have open the bottom up to clean the fan.
Maybe I'm skimming it too fast, but what makes you think it's heat related? What were your temps prior to shutdown?
 
Comment

lians60

macrumors member
Original poster
Jul 3, 2010
41
0
Maybe I'm skimming it too fast, but what makes you think it's heat related? What were your temps prior to shutdown?
Thats the thing, im not sure if its heat related.
Using SMC fan control temp gauge. i never see it over 85 degrees Celcius.

Hoping someone can decipher the log.

Would a clean reformat of the hard drive and OS help at all?
 
Comment

GGJstudios

macrumors Westmere
May 16, 2008
44,427
764
Thats the thing, im not sure if its heat related.
Using SMC fan control temp gauge. i never see it over 85 degrees Celcius.

Hoping someone can decipher the log.

Would a clean reformat of the hard drive and OS help at all?
The Intel processors used in Macs are designed to automatically shut down to prevent damage if they truly overheat. CPU Tjmax = 105C, GPU Tjmax = 100C on i3, i5, i7 processors. (Source: Intel) If you're not already using it, iStat Pro will give you accurate readings of your temps and fan speeds, among other things.

Unless there is a rare defect in a Mac, most temps are well within the normal operating range, considering the workload being put on it. Websites with Flash content, games and other multimedia apps will put higher demand on the CPU/GPU, generating more heat. This is normal. If you're constantly putting high demands on your system, such as gaming or other multimedia tasks, expect temps to rise and fans to spin up accordingly. It's just your Mac doing its job to maintain temps within the normal range.

It is also quite normal for your Mac to become extremely hot to the touch during intensive operations. The aluminum body transfers heat more effectively than other materials used in computer casings, so you will feel the heat more. This doesn't indicate that it's overheating and will not harm the computer to be hot to the touch.

Your fans are always on when your Mac is on, spinning at a minimum of 2000 rpm (for MBPs) or 1800 rpm (for MBAs, MBs and minis). iMacs have 3 fans with minimum speeds in the 800-1200 range. They will spin faster as needed to keep temps at a safe level. If they're spinning up without increased heat, try resetting the SMC. (PRAM/NVRAM has nothing to do with these issues, so resetting it will not help.)

The intake and exhaust vents are in the back of the computer near the hinge on all Mac notebooks (except the new MBP with retina display, which has intake vents along the sides at the bottom). The iMac vent is a slot on the back near the top of the computer. Make sure the vents remain unblocked to allow your computer to perform at its best.

Learn about the fans in your Mac
Apple Portables: Operating temperature

For Flash-related issues:
 
Last edited:
Comment

GGJstudios

macrumors Westmere
May 16, 2008
44,427
764
Fans rev up, what is a kernel panic?
If you get a screen that looks like this:
It's called a kernel panic. If it doesn't happen again, or very infrequently, don't worry about it.
In most cases, kernel panics are not caused by an issue with your Mac. They are most likely caused by an issue external to your Mac. If the kernel panic doesn't happen again within a few weeks, you don't need to troubleshoot further.
"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
Mac OS X 10.7 Help: If “You need to restart your computer” appears
Mac OS X: How to log a kernel panic
Understanding and Debugging Kernel Panics
Resolving Kernel Panics
 
Comment

Interstella5555

macrumors 603
Jun 30, 2008
5,219
4
Fans rev up, what is a kernel panic?

When it shuts off, i can hear the click from the HD.
I think everyone is confused why you put "heat" in the title when you don't mention it as a problem in the post. Sounds like a bad HDD.
 
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