Hi.
I seem to be having kernel panics happening fairly frequently (>1/day) when my 2017 MBP is connected to my home hub setup. It doesn't seem to be crashing while on its own, but part of my work setup requires 1) external devices at my home hub, which includes an LED cinema display, audio interface, thunderbolt 3 hub, etc. and 2) no crashing during live calls.
Any insight would be greatly appreciated. I'm considering a new machine but budget is extremely tight and if I can avoid it I will. Diagnostics reported no hardware faults.
Thanks in advance.
I seem to be having kernel panics happening fairly frequently (>1/day) when my 2017 MBP is connected to my home hub setup. It doesn't seem to be crashing while on its own, but part of my work setup requires 1) external devices at my home hub, which includes an LED cinema display, audio interface, thunderbolt 3 hub, etc. and 2) no crashing during live calls.
Any insight would be greatly appreciated. I'm considering a new machine but budget is extremely tight and if I can avoid it I will. Diagnostics reported no hardware faults.
Thanks in advance.
EtreCheck Report
EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-06 17:59:46
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:30
Performance: Good
Problem: Computer is restarting
Description:
Restaring Computer #2
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Heavy RAM usage - Apps are using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
External drives and performance - There are external drives connected that could be affecting performance.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (15-inch, 2017)
MacBook Pro Model: MacBookPro14,3
2.9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133
BANK 1/DIMM0 - 8 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 1218
Video Information:
Intel HD Graphics 630 - VRAM: 1536 MB
Radeon Pro 560 - VRAM: 4 GB
Color LCD (built-in) 3360 x 2100
LED Cinema Display 2560 x 1440
Drives:
disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 427.00 GB
disk1 [APFS Virtual drive] 427.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 170.18 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 358 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
disk1s6 - Update (APFS) (Shared - 2 MB used)
disk0s3 - B******P 72.96 GB (45.83 GB used)
disk2 - Elite Pro Dual TBU3 - RAID 1 4.00 TB (Mechanical - 7200 RPM)
External Thunderbolt 6 Gigabit Serial ATA
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 [Core Storage Container] 4.00 TB
disk3 - J*************c (Journaled HFS+) 4.00 TB (2.69 TB used)
disk2s3 - Boot OS X (Journaled HFS+) 134 MB
disk4 - WIBU - CodeMeter-Stick 41 MB
External USB 12 Mbit/s USB
disk4s1 - C*******R (MS-DOS FAT32) 41 MB (40 MB used)
Mounted Volumes:
disk0s3 - B******P
72.96 GB (45.83 GB used, 26.58 GB free)
Mount point: /Volumes/B******P
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
427.00 GB (Shared - 170.18 GB used, 248.12 GB available, 239.58 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s2 - Preboot [APFS Preboot]
427.00 GB (Shared - 358 MB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
427.00 GB (Shared - 1.07 GB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD [APFS Snapshot]
427.00 GB (Shared - 15.05 GB used, 248.12 GB available, 239.58 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - Update
427.00 GB (Shared - 2 MB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/Update
disk3 - J*************c
4.00 TB (2.69 TB used, 1.31 TB free)
Journaled HFS+
Mount point: /Volumes/J*************c
Owners enabled: No
disk4s1 - C*******R
41 MB (40 MB used)
MS-DOS FAT32
Mount point: /Volumes/C*******R
Network:
Interface en10: Broadcom NetXtreme Gigabit Ethernet Controller
Interface en8: Thunderbolt Ethernet
Interface en12: Broadcom Ethernet
Interface en14: Thunderbolt Ethernet Slot 1
Interface fw0: Thunderbolt FireWire
Interface fw1: Thunderbolt FireWire 2
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en5: iPhone
Interface en9: Bluetooth PAN 2
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 87.83 GB available
System Software:
macOS Big Sur 11.2.3 (20D91)
Time since boot: Less than an hour
Notifications:
Microsoft Outlook.app
9 notifications
EtreCheckPro.app
one notification
Telegram.app
5 notifications
DaisyDisk.app
4 notifications
Duplicate File Finder.app
one notification (one scheduled)
WhatsApp.app
2 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.renewedvision.InstallHelper.plist
Executable: /Library/PrivilegedHelperTools/com.renewedvision.InstallHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avid.sari.plist
Executable: /Library/PrivilegedHelperTools/com.avid.sari
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.stclairsoft.Jettison.DriverHelper.plist
Executable: /Library/PrivilegedHelperTools/com.stclairsoft.Jettison.DriverHelper 1.4.3
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist
Executable: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 501 --checkup
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.syniumsoftware.CleanAppDaemon.plist
Executable: /Library/Application Support/CleanApp/CleanAppDaemon.app/Contents/MacOS/CleanAppDaemon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.surteesstudios.Bartender.BartenderInstallHelper.plist
Executable: /Library/PrivilegedHelperTools/com.surteesstudios.Bartender.BartenderInstallHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.prey.agent.plist
Executable: /usr/local/lib/prey/current/bin/prey
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.disc-soft.DAEMONTools.PrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.disc-soft.DAEMONTools.PrivilegedHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.barebones.authd.plist
Executable: /Library/PrivilegedHelperTools/com.barebones.authd
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.eastwest.server.plist
Executable: /Library/Application Support/East West/plugins/PLAYMemoryServer
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/nplastpass.plugin
Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin
Plugin: /Library/Internet Plug-Ins/Scorch.plugin
Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin
Plugin: ~/Library/Internet Plug-Ins/thinkorswim plugin_x86_64.plugin
Plugin: ~/Library/Internet Plug-Ins/FreeConferenceCallPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/tossc plugin_x86_64.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/BartenderAudioPlugIn.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/TelestreamAudioCapture.driver
Preference Pane: ~/Library/PreferencePanes/CleanApp Logging Service.prefPane
Apps: 10
Kernel Extensions:
/Applications/VMware Fusion.app
[Not Loaded] VMwareVMCI.kext - com.vmware.kext.vmci (VMware, Inc., 10.1.6)
[Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.17.1.5 (VMware, Inc., 10.1.6)
[Not Loaded] vmnet.kext - com.vmware.kext.vmnet (VMware, Inc., 10.1.6)
[Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (VMware, Inc., 10.1.6)
/Library/Extensions
[Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6)
[Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0)
[Not Loaded] PACESupportFamily.kext - com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6)
[Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.CmUSBMassStorage (1.0.7)
[Not Loaded] RDUSB007ADev.kext - jp.co.roland.RDUSB007ADev (1.0.0)
[Not Loaded] RDUSB0120Dev.kext - jp.co.roland.RDUSB0120Dev (Roland Corporation, 1.5.4 - SDK 10.11)
[Not Loaded] YamahaSteinbergUSBAudio.kext - jp.co.yamaha.driver.YamahaSteinbergUSBAudio (Yamaha Corporation, 2.0.2 - SDK 10.9)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 182 Apple tasks
[Running] 133 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 175 Apple tasks
[Running] 149 Apple tasks
[Other] One Apple task
Launch Agents:
[Not Loaded] com.Monity.Helper.plist (Lukasz Kulis - installed 2016-09-19)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Other] com.adobe.ccxprocess.plist (? 94b2db43 - installed 2020-06-18)
[Running] com.eastwest.server.plist (? 5b8ed7d5 - installed 2015-12-21)
[Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2020-11-18)
[Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2021-01-25)
[Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2021-01-25)
[Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2021-01-25)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-16)
[Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27)
[Loaded] com.visicom.ManyCam.VideoDevice.agent.plist (Visicom Media Inc. - installed 2020-04-13)
[Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2015-10-08)
[Other] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2015-10-08)
[Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
Launch Daemons:
[Loaded] BradJasper.focus.HelperTool.plist (Bradley Jasper - installed 2015-07-02)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-01-28)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Running] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-07)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-01-06)
[Loaded] com.avid.sari.plist (? d2606d1b - installed 2014-12-09)
[Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-08-25)
[Loaded] com.barebones.authd.plist (? c13813d8 - installed 2014-12-30)
[Loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (Software Ambience Corp. - installed 2018-08-30)
[Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2020-04-03)
[Loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (? e2dccff8 - installed 2014-11-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-12-06)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
[Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27)
[Other] com.prey.agent.plist (? 5687e286 - installed 2020-01-23)
[Loaded] com.renewedvision.InstallHelper.plist (? 11e578e6 - installed 2016-03-03)
[Loaded] com.stclairsoft.Jettison.DriverHelper.plist (? 7bc1737 - installed 2015-06-01)
[Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2016-03-23)
[Running] com.syniumsoftware.CleanAppDaemon.plist (? ef658ad4 - installed 2015-11-11)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-05)
[Loaded] com.twocanoes.WincloneHelper.plist (Twocanoes Software, Inc. - installed 2017-11-24)
[Not Loaded] jp.co.roland.RDUSB0120Setupd.plist (Roland Corporation - installed 2020-05-20)
[Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2018-11-23)
[Not Loaded] org.eyebeam.SelfControl.plist (? 43c9c4cd - installed 2016-11-07)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2021-05-06)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-07)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13)
[Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-04-27)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-04-27)
[Not Loaded] my.selfcontrol.launcher.plist (? 0 - installed 2016-05-26)
User Login Items:
[Running] Alfred 3 (Running with Crayons Ltd - installed 2021-03-12)
Application
/Applications/Alfred 3.app
[Running] Backup and Sync (Google, Inc. - installed 2021-03-12)
Application
/Applications/Backup and Sync.app
[Loaded] BartenderStartAtLoginHelper (Surtees Studios Limited - installed 2021-04-30)
Modern Login Item
/Applications/Bartender 4.app/Contents/Library/LoginItems/BartenderStartAtLoginHelper.app
[Loaded] LoginHelper (App Store - installed 2020-12-16)
Modern Login Item
/Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app
[Running] BetterSnapTool (App Store - installed 2020-11-24)
Application
/Applications/BetterSnapTool.app
[Running] BetterTouchTool (Andreas Hegenberg - installed 2021-03-13)
Application
/Applications/BetterTouchTool.app
[Running] N4RA379GBW.com.busymac.busycal3.alarm (Busy Apps FZE - installed 2021-03-04)
Modern Login Item
/Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app
[Not Loaded] StartAgent (App Store - installed 2019-09-10)
Modern Login Item
/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app
[Running] Default Folder X (St. Clair Software - installed 2020-12-08)
Application
/Applications/Default Folder X.app
[Running] Dropbox (Dropbox, Inc. - installed 2021-04-29)
Application
/Applications/Dropbox.app
[Running] Harvest (App Store - installed 2021-04-12)
Application
/Applications/Harvest.app
[Not Loaded] HarvestLaunchHelper (App Store - installed 2021-04-12)
Modern Login Item
/Applications/Harvest.app/Contents/Library/LoginItems/HarvestLaunchHelper.app
[Running] HazelHelper (Noodlesoft, LLC - installed 2021-04-03)
Modern Login Item
/Applications/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app
[Not Loaded] NordVPNLauncher (App Store - installed 2021-04-27)
Modern Login Item
/Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app
[Not Loaded] NordVPN Status Launcher (App Store - installed 2019-01-01)
Modern Login Item
/Applications/NordVPN Status.app/Contents/Library/LoginItems/NordVPN Status Launcher.app
[Not Loaded] StartUpHelper (Spotify - installed 2021-01-25)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Running] Sync (Sync.com Inc. - installed 2019-01-04)
Application
/Applications/Sync.app
[Running] aText (Tran Ky Nam - installed 2021-03-23)
Application
/Applications/aText.app
[Not Loaded] Autoupdate (Tran Ky Nam - installed 2021-03-21)
Modern Login Item
/Applications/aText.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app
[Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2017-10-26)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)
nplastpass: 3.1.89 (? - installed 2015-03-22)
AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)
Unity Web Player: UnityPlayer version 5.3.8f2 (? - installed 2017-05-18)
Scorch: 6.2.0 (? - installed 2010-04-08)
SharePointBrowserPlugin: 14.5.9 (? - installed 2016-01-04)
User Internet Plug-ins:
WebEx64: 1.1.0 (? - installed 2017-12-04)
thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (? - installed 2018-03-09)
FreeConferenceCallPlugin: FreeConferenceCallPlugin_x86_64 1.3.0 (? - installed 2019-03-06)
tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 (? - installed 2018-03-09)
Audio Plug-ins:
BartenderAudioPlugIn: 1.0.0 (? - installed 2015-12-01)
ManyCamAudioDevice: 7.1.0.18 (Visicom Media Inc. - installed 2020-04-13)
TelestreamAudioCapture: 1.0.2 (? - installed 2018-05-17)
YamahaSteinbergUSBAudio: 2.0.2 (Yamaha Corporation - installed 2019-10-24)
Safari Extensions:
ABP (App Store - installed 2021-02-04)
ABP Control Panel (App Store - installed 2021-02-04)
LastPass (Marvasol, Inc DBA LastPass - installed 2021-02-03)
3rd Party Preference Panes:
Backblaze Backup (Backblaze - installed 2020-08-25)
CleanApp Logging Service (? - installed 2015-11-11)
FUSE (Benjamin Fleischer - installed 2019-12-05)
Backup:
Skip System Files: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD - Data: Disk size: 427.00 GB - Disk used: 187.42 GB
Destinations:
D*********e [Network] (Last used)
Total size: 3.00 TB
Total number of backups: 112
Oldest backup: 2017-11-24 23:50:51
Last backup: 2021-05-06 12:54:15
5 local snapshots
Oldest local snapshot: 2021-05-05 19:20:58
Last local snapshot: 2021-05-06 17:02:34
Performance:
System Load: 33.96 (1 min ago) 19.68 (5 min ago) 8.45 (15 min ago)
Nominal I/O speed: 5.50 MB/s
File system: 22.01 seconds
Write speed: 1947 MB/s
Read speed: 2566 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 7 %
Idle: 88 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 18.46 % (Apple)
EtreCheckPro 18.22 % (Etresoft, Inc.)
Google Chrome Helper (Renderer) (29) 11.72 % (Google, Inc.)
kernel_task 11.06 % (Apple)
mdsync 10.38 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (29) 3.78 GB (Google, Inc.)
EtreCheckPro 653 MB (Etresoft, Inc.)
Microsoft Outlook 496 MB (Microsoft Corporation)
Dropbox (3) 332 MB (Dropbox, Inc.)
Google Chrome 268 MB (Google, Inc.)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
biometrickitd 16 KB / 107 KB (Apple)
mDNSResponder 65 KB / 50 KB (Apple)
Telegram 81 KB / 13 KB (TELEGRAM MESSENGER LLP)
Dropbox 14 KB / 79 KB (Dropbox, Inc.)
AMPDevicesAgent 47 KB / 32 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 7 (Apple)
mdsync 6 (Apple)
System Informati 6 (?)
mdworker_shared (27) 3 (Apple)
sync-taskbar.exe 3 (Sync.com Inc.)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 15 MB
Used RAM: 8.96 GB
Cached files: 7.02 GB
Available RAM: 7.04 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-03-12 Pro Video Formats (2.2.1)
2021-03-12 macOS 11.2.3 (11.2.3)
2021-03-20 Duplicate File Finder (6.13)
2021-04-07 GarageBand (10.4.3)
2021-04-12 Harvest (2.2.6)
2021-04-16 Microsoft AutoUpdate (4.34.21041102)
2021-04-18 Microsoft Excel (16.48.21041102)
2021-04-18 Microsoft Outlook (16.48.21041102)
2021-04-18 Microsoft PowerPoint (16.48.21041102)
2021-04-18 Microsoft Word (16.48.21041102)
2021-04-23 Kindle (1.31.0)
2021-04-27 NordVPN IKE (6.3.0)
2021-04-27 MainStage (3.5.2)
2021-04-27 Logic Pro (10.6.2)
2021-04-30 XProtectPlistConfigData (2145)
2021-04-30 MRTConfigData (1.78)
Clean up:
/Library/LaunchAgents/com.adobe.ccxprocess.plist
/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app
Executable not found
Diagnostics Information (past 7-30 days):
2021-05-06 17:53:17 Kernel Panic (7 times)
Details:
panic(cpu 4 caller 0xffffff801b3c6fa1): "IPI timeout, unresponsive CPU
bitmap: 0xcc, NMIPI acks: 0x0, now: 0x0, deadline: 15661411250940, pr
e-NMIPI time: 0xe3e74dab466, current: 0xe3e92a81b85, global: 1"@/Apple
Internal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.8
1.3/osfmk/x86_64/pmap.c:2892
2021-05-05 23:55:31 Logic Pro X.app - High CPU Use (3 times)
Executable: /Applications/Logic Pro X.app
Details:
Dublin | 6b34edbe1e2428234532a9a90f0dda622834cd344de3e01f645f6cf5be04b
ce1 | 781cc937bdf8fcedde9f5ae075d75e80eb832333 | 2021-04-20_07:21:15
2021-05-05 20:43:10 trustd - High CPU Use
Executable: /usr/libexec/trustd
2021-05-05 01:38:54 signpost_reporter - High CPU Use
Executable: /usr/libexec/signpost_reporter
2021-05-02 12:46:32 VDC.plugin - Crash
Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin
Details:
dyld3 mode
2021-04-30 13:53:35 com.apple.WebKit.WebContent - High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report
EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-06 17:59:46
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:30
Performance: Good
Problem: Computer is restarting
Description:
Restaring Computer #2
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Heavy RAM usage - Apps are using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
System modifications - There are a large number of system modifications running in the background.
External drives and performance - There are external drives connected that could be affecting performance.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (15-inch, 2017)
MacBook Pro Model: MacBookPro14,3
2.9 GHz Quad-Core Intel Core i7 (i7-7820HQ) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133
BANK 1/DIMM0 - 8 GB LPDDR3 2133
Battery: Health = Normal - Cycle count = 1218
Video Information:
Intel HD Graphics 630 - VRAM: 1536 MB
Radeon Pro 560 - VRAM: 4 GB
Color LCD (built-in) 3360 x 2100
LED Cinema Display 2560 x 1440
Drives:
disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 427.00 GB
disk1 [APFS Virtual drive] 427.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 170.18 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 358 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
disk1s6 - Update (APFS) (Shared - 2 MB used)
disk0s3 - B******P 72.96 GB (45.83 GB used)
disk2 - Elite Pro Dual TBU3 - RAID 1 4.00 TB (Mechanical - 7200 RPM)
External Thunderbolt 6 Gigabit Serial ATA
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 [Core Storage Container] 4.00 TB
disk3 - J*************c (Journaled HFS+) 4.00 TB (2.69 TB used)
disk2s3 - Boot OS X (Journaled HFS+) 134 MB
disk4 - WIBU - CodeMeter-Stick 41 MB
External USB 12 Mbit/s USB
disk4s1 - C*******R (MS-DOS FAT32) 41 MB (40 MB used)
Mounted Volumes:
disk0s3 - B******P
72.96 GB (45.83 GB used, 26.58 GB free)
Mount point: /Volumes/B******P
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
427.00 GB (Shared - 170.18 GB used, 248.12 GB available, 239.58 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s2 - Preboot [APFS Preboot]
427.00 GB (Shared - 358 MB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
427.00 GB (Shared - 1.07 GB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD [APFS Snapshot]
427.00 GB (Shared - 15.05 GB used, 248.12 GB available, 239.58 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - Update
427.00 GB (Shared - 2 MB used, 239.58 GB free)
APFS
Mount point: /System/Volumes/Update
disk3 - J*************c
4.00 TB (2.69 TB used, 1.31 TB free)
Journaled HFS+
Mount point: /Volumes/J*************c
Owners enabled: No
disk4s1 - C*******R
41 MB (40 MB used)
MS-DOS FAT32
Mount point: /Volumes/C*******R
Network:
Interface en10: Broadcom NetXtreme Gigabit Ethernet Controller
Interface en8: Thunderbolt Ethernet
Interface en12: Broadcom Ethernet
Interface en14: Thunderbolt Ethernet Slot 1
Interface fw0: Thunderbolt FireWire
Interface fw1: Thunderbolt FireWire 2
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en5: iPhone
Interface en9: Bluetooth PAN 2
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 87.83 GB available
System Software:
macOS Big Sur 11.2.3 (20D91)
Time since boot: Less than an hour
Notifications:
Microsoft Outlook.app
9 notifications
EtreCheckPro.app
one notification
Telegram.app
5 notifications
DaisyDisk.app
4 notifications
Duplicate File Finder.app
one notification (one scheduled)
WhatsApp.app
2 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.renewedvision.InstallHelper.plist
Executable: /Library/PrivilegedHelperTools/com.renewedvision.InstallHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.avid.sari.plist
Executable: /Library/PrivilegedHelperTools/com.avid.sari
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.stclairsoft.Jettison.DriverHelper.plist
Executable: /Library/PrivilegedHelperTools/com.stclairsoft.Jettison.DriverHelper 1.4.3
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist
Executable: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 501 --checkup
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.syniumsoftware.CleanAppDaemon.plist
Executable: /Library/Application Support/CleanApp/CleanAppDaemon.app/Contents/MacOS/CleanAppDaemon
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.surteesstudios.Bartender.BartenderInstallHelper.plist
Executable: /Library/PrivilegedHelperTools/com.surteesstudios.Bartender.BartenderInstallHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.prey.agent.plist
Executable: /usr/local/lib/prey/current/bin/prey
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.disc-soft.DAEMONTools.PrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.disc-soft.DAEMONTools.PrivilegedHelper
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.barebones.authd.plist
Executable: /Library/PrivilegedHelperTools/com.barebones.authd
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.eastwest.server.plist
Executable: /Library/Application Support/East West/plugins/PLAYMemoryServer
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/nplastpass.plugin
Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin
Plugin: /Library/Internet Plug-Ins/Scorch.plugin
Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin
Plugin: ~/Library/Internet Plug-Ins/thinkorswim plugin_x86_64.plugin
Plugin: ~/Library/Internet Plug-Ins/FreeConferenceCallPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/tossc plugin_x86_64.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/BartenderAudioPlugIn.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/TelestreamAudioCapture.driver
Preference Pane: ~/Library/PreferencePanes/CleanApp Logging Service.prefPane
Apps: 10
Kernel Extensions:
/Applications/VMware Fusion.app
[Not Loaded] VMwareVMCI.kext - com.vmware.kext.vmci (VMware, Inc., 10.1.6)
[Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.17.1.5 (VMware, Inc., 10.1.6)
[Not Loaded] vmnet.kext - com.vmware.kext.vmnet (VMware, Inc., 10.1.6)
[Not Loaded] vmmon.kext - com.vmware.kext.vmx86 (VMware, Inc., 10.1.6)
/Library/Extensions
[Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6)
[Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0)
[Not Loaded] PACESupportFamily.kext - com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6)
[Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.CmUSBMassStorage (1.0.7)
[Not Loaded] RDUSB007ADev.kext - jp.co.roland.RDUSB007ADev (1.0.0)
[Not Loaded] RDUSB0120Dev.kext - jp.co.roland.RDUSB0120Dev (Roland Corporation, 1.5.4 - SDK 10.11)
[Not Loaded] YamahaSteinbergUSBAudio.kext - jp.co.yamaha.driver.YamahaSteinbergUSBAudio (Yamaha Corporation, 2.0.2 - SDK 10.9)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 182 Apple tasks
[Running] 133 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 175 Apple tasks
[Running] 149 Apple tasks
[Other] One Apple task
Launch Agents:
[Not Loaded] com.Monity.Helper.plist (Lukasz Kulis - installed 2016-09-19)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Other] com.adobe.ccxprocess.plist (? 94b2db43 - installed 2020-06-18)
[Running] com.eastwest.server.plist (? 5b8ed7d5 - installed 2015-12-21)
[Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2020-11-18)
[Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2021-01-25)
[Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2021-01-25)
[Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2021-01-25)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-16)
[Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27)
[Loaded] com.visicom.ManyCam.VideoDevice.agent.plist (Visicom Media Inc. - installed 2020-04-13)
[Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2015-10-08)
[Other] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2015-10-08)
[Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
Launch Daemons:
[Loaded] BradJasper.focus.HelperTool.plist (Bradley Jasper - installed 2015-07-02)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-01-28)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Running] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-07)
[Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-01-06)
[Loaded] com.avid.sari.plist (? d2606d1b - installed 2014-12-09)
[Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-08-25)
[Loaded] com.barebones.authd.plist (? c13813d8 - installed 2014-12-30)
[Loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (Software Ambience Corp. - installed 2018-08-30)
[Loaded] com.daisydiskapp.DaisyDiskStandAlone.AdminHelper.plist (Software Ambience Corp. - installed 2020-04-03)
[Loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (? e2dccff8 - installed 2014-11-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-12-06)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
[Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-03-27)
[Other] com.prey.agent.plist (? 5687e286 - installed 2020-01-23)
[Loaded] com.renewedvision.InstallHelper.plist (? 11e578e6 - installed 2016-03-03)
[Loaded] com.stclairsoft.Jettison.DriverHelper.plist (? 7bc1737 - installed 2015-06-01)
[Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2016-03-23)
[Running] com.syniumsoftware.CleanAppDaemon.plist (? ef658ad4 - installed 2015-11-11)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-05)
[Loaded] com.twocanoes.WincloneHelper.plist (Twocanoes Software, Inc. - installed 2017-11-24)
[Not Loaded] jp.co.roland.RDUSB0120Setupd.plist (Roland Corporation - installed 2020-05-20)
[Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2018-11-23)
[Not Loaded] org.eyebeam.SelfControl.plist (? 43c9c4cd - installed 2016-11-07)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-17)
[Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2021-05-06)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-07)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13)
[Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-04-27)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-04-27)
[Not Loaded] my.selfcontrol.launcher.plist (? 0 - installed 2016-05-26)
User Login Items:
[Running] Alfred 3 (Running with Crayons Ltd - installed 2021-03-12)
Application
/Applications/Alfred 3.app
[Running] Backup and Sync (Google, Inc. - installed 2021-03-12)
Application
/Applications/Backup and Sync.app
[Loaded] BartenderStartAtLoginHelper (Surtees Studios Limited - installed 2021-04-30)
Modern Login Item
/Applications/Bartender 4.app/Contents/Library/LoginItems/BartenderStartAtLoginHelper.app
[Loaded] LoginHelper (App Store - installed 2020-12-16)
Modern Login Item
/Applications/Battery Health 2.app/Contents/Library/LoginItems/LoginHelper.app
[Running] BetterSnapTool (App Store - installed 2020-11-24)
Application
/Applications/BetterSnapTool.app
[Running] BetterTouchTool (Andreas Hegenberg - installed 2021-03-13)
Application
/Applications/BetterTouchTool.app
[Running] N4RA379GBW.com.busymac.busycal3.alarm (Busy Apps FZE - installed 2021-03-04)
Modern Login Item
/Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app
[Not Loaded] StartAgent (App Store - installed 2019-09-10)
Modern Login Item
/Applications/CalendarFree.app/Contents/Library/LoginItems/StartAgent.app
[Running] Default Folder X (St. Clair Software - installed 2020-12-08)
Application
/Applications/Default Folder X.app
[Running] Dropbox (Dropbox, Inc. - installed 2021-04-29)
Application
/Applications/Dropbox.app
[Running] Harvest (App Store - installed 2021-04-12)
Application
/Applications/Harvest.app
[Not Loaded] HarvestLaunchHelper (App Store - installed 2021-04-12)
Modern Login Item
/Applications/Harvest.app/Contents/Library/LoginItems/HarvestLaunchHelper.app
[Running] HazelHelper (Noodlesoft, LLC - installed 2021-04-03)
Modern Login Item
/Applications/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app
[Not Loaded] NordVPNLauncher (App Store - installed 2021-04-27)
Modern Login Item
/Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app
[Not Loaded] NordVPN Status Launcher (App Store - installed 2019-01-01)
Modern Login Item
/Applications/NordVPN Status.app/Contents/Library/LoginItems/NordVPN Status Launcher.app
[Not Loaded] StartUpHelper (Spotify - installed 2021-01-25)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Running] Sync (Sync.com Inc. - installed 2019-01-04)
Application
/Applications/Sync.app
[Running] aText (Tran Ky Nam - installed 2021-03-23)
Application
/Applications/aText.app
[Not Loaded] Autoupdate (Tran Ky Nam - installed 2021-03-21)
Modern Login Item
/Applications/aText.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app
[Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2017-10-26)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)
nplastpass: 3.1.89 (? - installed 2015-03-22)
AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)
Unity Web Player: UnityPlayer version 5.3.8f2 (? - installed 2017-05-18)
Scorch: 6.2.0 (? - installed 2010-04-08)
SharePointBrowserPlugin: 14.5.9 (? - installed 2016-01-04)
User Internet Plug-ins:
WebEx64: 1.1.0 (? - installed 2017-12-04)
thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (? - installed 2018-03-09)
FreeConferenceCallPlugin: FreeConferenceCallPlugin_x86_64 1.3.0 (? - installed 2019-03-06)
tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 (? - installed 2018-03-09)
Audio Plug-ins:
BartenderAudioPlugIn: 1.0.0 (? - installed 2015-12-01)
ManyCamAudioDevice: 7.1.0.18 (Visicom Media Inc. - installed 2020-04-13)
TelestreamAudioCapture: 1.0.2 (? - installed 2018-05-17)
YamahaSteinbergUSBAudio: 2.0.2 (Yamaha Corporation - installed 2019-10-24)
Safari Extensions:
ABP (App Store - installed 2021-02-04)
ABP Control Panel (App Store - installed 2021-02-04)
LastPass (Marvasol, Inc DBA LastPass - installed 2021-02-03)
3rd Party Preference Panes:
Backblaze Backup (Backblaze - installed 2020-08-25)
CleanApp Logging Service (? - installed 2015-11-11)
FUSE (Benjamin Fleischer - installed 2019-12-05)
Backup:
Skip System Files: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD - Data: Disk size: 427.00 GB - Disk used: 187.42 GB
Destinations:
D*********e [Network] (Last used)
Total size: 3.00 TB
Total number of backups: 112
Oldest backup: 2017-11-24 23:50:51
Last backup: 2021-05-06 12:54:15
5 local snapshots
Oldest local snapshot: 2021-05-05 19:20:58
Last local snapshot: 2021-05-06 17:02:34
Performance:
System Load: 33.96 (1 min ago) 19.68 (5 min ago) 8.45 (15 min ago)
Nominal I/O speed: 5.50 MB/s
File system: 22.01 seconds
Write speed: 1947 MB/s
Read speed: 2566 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 7 %
Idle: 88 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 18.46 % (Apple)
EtreCheckPro 18.22 % (Etresoft, Inc.)
Google Chrome Helper (Renderer) (29) 11.72 % (Google, Inc.)
kernel_task 11.06 % (Apple)
mdsync 10.38 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (29) 3.78 GB (Google, Inc.)
EtreCheckPro 653 MB (Etresoft, Inc.)
Microsoft Outlook 496 MB (Microsoft Corporation)
Dropbox (3) 332 MB (Dropbox, Inc.)
Google Chrome 268 MB (Google, Inc.)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
biometrickitd 16 KB / 107 KB (Apple)
mDNSResponder 65 KB / 50 KB (Apple)
Telegram 81 KB / 13 KB (TELEGRAM MESSENGER LLP)
Dropbox 14 KB / 79 KB (Dropbox, Inc.)
AMPDevicesAgent 47 KB / 32 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 7 (Apple)
mdsync 6 (Apple)
System Informati 6 (?)
mdworker_shared (27) 3 (Apple)
sync-taskbar.exe 3 (Sync.com Inc.)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 15 MB
Used RAM: 8.96 GB
Cached files: 7.02 GB
Available RAM: 7.04 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2021-03-12 Pro Video Formats (2.2.1)
2021-03-12 macOS 11.2.3 (11.2.3)
2021-03-20 Duplicate File Finder (6.13)
2021-04-07 GarageBand (10.4.3)
2021-04-12 Harvest (2.2.6)
2021-04-16 Microsoft AutoUpdate (4.34.21041102)
2021-04-18 Microsoft Excel (16.48.21041102)
2021-04-18 Microsoft Outlook (16.48.21041102)
2021-04-18 Microsoft PowerPoint (16.48.21041102)
2021-04-18 Microsoft Word (16.48.21041102)
2021-04-23 Kindle (1.31.0)
2021-04-27 NordVPN IKE (6.3.0)
2021-04-27 MainStage (3.5.2)
2021-04-27 Logic Pro (10.6.2)
2021-04-30 XProtectPlistConfigData (2145)
2021-04-30 MRTConfigData (1.78)
Clean up:
/Library/LaunchAgents/com.adobe.ccxprocess.plist
/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app
Executable not found
Diagnostics Information (past 7-30 days):
2021-05-06 17:53:17 Kernel Panic (7 times)
Details:
panic(cpu 4 caller 0xffffff801b3c6fa1): "IPI timeout, unresponsive CPU
bitmap: 0xcc, NMIPI acks: 0x0, now: 0x0, deadline: 15661411250940, pr
e-NMIPI time: 0xe3e74dab466, current: 0xe3e92a81b85, global: 1"@/Apple
Internal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.8
1.3/osfmk/x86_64/pmap.c:2892
2021-05-05 23:55:31 Logic Pro X.app - High CPU Use (3 times)
Executable: /Applications/Logic Pro X.app
Details:
Dublin | 6b34edbe1e2428234532a9a90f0dda622834cd344de3e01f645f6cf5be04b
ce1 | 781cc937bdf8fcedde9f5ae075d75e80eb832333 | 2021-04-20_07:21:15
2021-05-05 20:43:10 trustd - High CPU Use
Executable: /usr/libexec/trustd
2021-05-05 01:38:54 signpost_reporter - High CPU Use
Executable: /usr/libexec/signpost_reporter
2021-05-02 12:46:32 VDC.plugin - Crash
Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin
Details:
dyld3 mode
2021-04-30 13:53:35 com.apple.WebKit.WebContent - High CPU Use
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report
Last edited by a moderator:
