Im trying to figure out what this is.
I had a weird graphics show up on my computer on May 8th, then I had problem after hard drive shut down because of what we thought was someone manipulating the screen.
the an error while in Graphics program similar to photoshop called PIXELMATOR- I was not able to save an image - the error I received said"
"the start up disk did not have enough space "and "I needed to move stuff to give enough space for this image to be saved as .psd file." I could not get out of the program because of the error.
I had to leave so I closed the computer around 630 and went to my husbands concert. I was going to work on this project when I got home. figure it out.
I took snap shot of amount of space used on hard drive.
Kind Volume
created Friday, Nov 18, 2011 4:13 am
Modified Tuesday June 3 2014 10:52am
version 10.8.5
Format Mac OS Extended (Journaled)
capacity 499.25
Available 179.81
used 319.44 GB
around 8pm my son noticed that the computer was closed (as I left it) and making beeping sounds
(note: this sound has never returned.)
I called home at about 930 after concert- my son told me about the computer and beeping sound.
My son said that when he opened the computer and tried to wake up computer- it was not responding to him touching the touch pad or the keyboard.
the light on front of computer was flashing to the sound of the beeps.
I got home
I tried to get computer to respond. It did not respond so I did hard shut down
I turned computer on. It took significantly long time to load up the apple came on and the little circle went on then everything went grey. . The whole screen went to horizontal lines with the background having similar to what what the one window looked like yesterday.
I took photo of this then I shut the computer down.
I
then a thick vertical line on the screen came across the screen I shut down the computer
I turned it on again because I needed to do a back up and I was praying that it would respond to me
when it did turn on - it took over 2:30 minutes to load to the blue screen I took a video of it loading because I wanted to be able to share it with someone who could help me.
I did call apple and I was told that it could be the memory. However according to the article i mentioned above:
http://appleinsider.com/articles/14...s-report-critical-gpu-failures-system-crashes
, resetting ram memory does not clear it up,
I tried to do the AHT and it just goes to grey screen it does not enter the test
I did a regular shut down in hopes of being able to do a AHT by pressing D just before grey screen comes up. I loaded to grey and hung never went to the computer looking icon
I then did hard shut down and it loads up with LOTS of graphic errors. It said computer has done something related to a problem. and it will It finally goes to the blue back ground and brings up the main page.
very similar to the description and photo in this article.
http://appleinsider.com/articles/14...s-report-critical-gpu-failures-system-crashes
So basically I need to know based on the images I have included and the information. do you think this is the damage of the mpb graphics card as I suspect.
I have had the battery replaced twice on april 16 2014 and prior was on/abt jun 24 2013, the wireless replaced 1x, the camera replaced 1x, the power adapter 1 times and the Power adapter and the power cord 1 x,- May 26 2014
not to mention having the computer sent to be tested and I didn't have it for 6 days.
I am really tired of all of these problems.
could the battery problems have caused or graphics caused battery problem- because battery was just recently replaced at the local genius bar -
I have always had wonderful service with genius bar and customer associate who answers the phone except for this last on I spoke with who said the problem is probably my memory-
Does anyone have any idea what would cause the beeps I heard that never have repeated.
errors happen in pixelmator, safari, mail, Helam game
mbp ox 10.8.5 2.2x quad core I 7 16 gb 1333 MHz DDR3 RAM
I had a weird graphics show up on my computer on May 8th, then I had problem after hard drive shut down because of what we thought was someone manipulating the screen.
the an error while in Graphics program similar to photoshop called PIXELMATOR- I was not able to save an image - the error I received said"
"the start up disk did not have enough space "and "I needed to move stuff to give enough space for this image to be saved as .psd file." I could not get out of the program because of the error.
I had to leave so I closed the computer around 630 and went to my husbands concert. I was going to work on this project when I got home. figure it out.
I took snap shot of amount of space used on hard drive.
Kind Volume
created Friday, Nov 18, 2011 4:13 am
Modified Tuesday June 3 2014 10:52am
version 10.8.5
Format Mac OS Extended (Journaled)
capacity 499.25
Available 179.81
used 319.44 GB
around 8pm my son noticed that the computer was closed (as I left it) and making beeping sounds
(note: this sound has never returned.)
I called home at about 930 after concert- my son told me about the computer and beeping sound.
My son said that when he opened the computer and tried to wake up computer- it was not responding to him touching the touch pad or the keyboard.
the light on front of computer was flashing to the sound of the beeps.
I got home
I tried to get computer to respond. It did not respond so I did hard shut down
I turned computer on. It took significantly long time to load up the apple came on and the little circle went on then everything went grey. . The whole screen went to horizontal lines with the background having similar to what what the one window looked like yesterday.
I took photo of this then I shut the computer down.
I
then a thick vertical line on the screen came across the screen I shut down the computer
I turned it on again because I needed to do a back up and I was praying that it would respond to me
when it did turn on - it took over 2:30 minutes to load to the blue screen I took a video of it loading because I wanted to be able to share it with someone who could help me.
I did call apple and I was told that it could be the memory. However according to the article i mentioned above:
http://appleinsider.com/articles/14...s-report-critical-gpu-failures-system-crashes
, resetting ram memory does not clear it up,
I tried to do the AHT and it just goes to grey screen it does not enter the test
I did a regular shut down in hopes of being able to do a AHT by pressing D just before grey screen comes up. I loaded to grey and hung never went to the computer looking icon
I then did hard shut down and it loads up with LOTS of graphic errors. It said computer has done something related to a problem. and it will It finally goes to the blue back ground and brings up the main page.
very similar to the description and photo in this article.
http://appleinsider.com/articles/14...s-report-critical-gpu-failures-system-crashes
So basically I need to know based on the images I have included and the information. do you think this is the damage of the mpb graphics card as I suspect.
I have had the battery replaced twice on april 16 2014 and prior was on/abt jun 24 2013, the wireless replaced 1x, the camera replaced 1x, the power adapter 1 times and the Power adapter and the power cord 1 x,- May 26 2014
not to mention having the computer sent to be tested and I didn't have it for 6 days.
I am really tired of all of these problems.
could the battery problems have caused or graphics caused battery problem- because battery was just recently replaced at the local genius bar -
I have always had wonderful service with genius bar and customer associate who answers the phone except for this last on I spoke with who said the problem is probably my memory-
Does anyone have any idea what would cause the beeps I heard that never have repeated.
errors happen in pixelmator, safari, mail, Helam game
mbp ox 10.8.5 2.2x quad core I 7 16 gb 1333 MHz DDR3 RAM
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IMG1039.jpg39.3 KB · Views: 143 -
15 Jun 14 1102pm IMG1032 photo take of macbook screen on 2nd restart.jpg92 KB · Views: 121 -
17 jun 14 827am graphics problem upon restart 1 IMG1033.jpg51.4 KB · Views: 91 -
17 Jun 14 1135am computer froze IMG1035.jpg77.3 KB · Views: 92 -
IMG1037.jpg43.9 KB · Views: 104
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