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Perplexe

macrumors newbie
Original poster
Feb 17, 2010
24
0
Montreal
Hi Macrumors!
It's been a long time since my last visit, since, i've been quite happy with my computer. But now, new problems have arisen. I use my macbook pro for everything, it's an editing laptop, it's my desktop and it is also my gaming rig. It is in the last discipline that I have problems. I am a Starcraft II enthusiast and to get better performances, I run it under bootcamp (windows7). Recently, the MBP gets so hot that .... it simply shuts down. (That is with all the game settings to low).

Furthermore, when I watch streams, the computer lags and the video and sound stutters. Which didn't happen before. (I actually have a great internet connection but for streams (Even at 480p) i can't get a clear image for long.

Here are my specs:

MBP 15 inch, mid 2010
2.66 core i7
4 gb 1067 ddr3
Nvidia Geforce Gt 330M 512 MB
Mac OS X Lion 10.7.3

I do have applecare, although I am reluctant do hand in my mbp, thus loosing it for a few weeks. Do you have any suggestions on what i should do?
 
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Hi Macrumors!
It's been a long time since my last visit, since, i've been quite happy with my computer. But now, new problems have arisen. I use my macbook pro for everything, it's an editing laptop, it's my desktop and it is also my gaming rig. It is in the last discipline that I have problems. I am a Starcraft II enthusiast and to get better performances, I run it under bootcamp (windows7). Recently, the MBP gets so hot that .... it simply shuts down. (That is with all the game settings to low).

Furthermore, when I watch streams, the computer lags and the video and sound stutters. Which didn't happen before. (I actually have a great internet connection but for streams (Even at 480p) i can't get a clear image for long.

Here are my specs:

MBP 15 inch, mid 2010
2.66 core i7
4 gb 1067 ddr3
Nvidia Geforce Gt 330M 512 MB
Mac OS X Lion 10.7.3

I do have applecare, although I am reluctant do hand in my mbp, thus loosing it for a few weeks. Do you have any suggestions on what i should do?


Depending on what they do with it, you might only be apart from it for a couple hours.
 
I'm actually wondering if any of that is normal... Furthermore, when i plug in a second display, I can't do anything without the computer having trouble...
 
I believe the overheating issues are caused by the dried (and the more than necessary) thermal paste and/or dust gathered on your heatsink, blocking the hot air. I would suggest opening the machine, cleaning it and applying new thermal paste, but that would void your warranty... Take it to the Apple Store.
 
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I also agree, you should take it to apple for service, it shouldn't be getting that hot that it shuts down. Plus if you bought apple care this is exactly what its for, after all they may not have to send it out for repair depending what the issue is.
 
If you allow Apple to have a look first, they will be able to tell you how long it would take to repair the computer.
 
Is this an issue in both OSX and Win7? If it is then there's probably nothing you can do - take it to the Apple store.
 
I solved the problem on my MBP13 by using Activity Monitor and killing Quick Look Helper that was hogging 150% CPU. The temperature immediately went down from 90C to 60C, and the fans went down from 6200rpm to 2000rpm.

Here are some links with more information:
https://discussions.apple.com/thread...art=0&tstart=0
http://macosg.com/group/viewtopic.ph...=21254&start=0

Hope this helps!

The last time I tried that, Quick Look Helper springs back to life by itself... I hate Lion so much for a piece of ****** OS that I ditched it in favor of SL...

My guess is, OP has 2 options...

1. Upgrade RAM to 8GB, and HDD to SSD. Lion would love both.

2. Downgrade to Snow Leopard...
 
I second the suggestion to re-apply the thermal paste (to both the CPU and GPU), a good cleaning of the fans with compressed air is a good idea as well.

If you've got the extended warranty, take it to Apple and ask if they can do it for you.
 
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