Well I never thought I would be here. I suppose reality is when it happens to you. After I got my MBP, 17" 2.8 (Only 1.5 months old now) i noticed it was slightly odd. Perhaps it was a placebo effect since this is my first mac. However the problem only escalated. Last week I started getting 10-20 minute start ups; programs would lock up and become unresponsive. The laptop was sickening to use. So I called apple. I was on the phone one time for 35 minutes, and another time for 42 minutes. Both times a genius was unable to help. They recommended I take it to a repair shop. Well I live in South Dakota, so this is difficult. So I ended up taking it to a licensed repair shop in Sioux Falls, SD. This was an hour drive, but it wasn't too bad. After leaving my computer with them they thought it was my hard drive. So they ordered another. This did not help, so they tested other avenues. Apparently the motherboard was shot, so they ordered another one. I dropped my laptop off on the 26th. So they have already sent two parts overnight to the repair shop. I should hopefully get my laptop today. I was very pleased with apples customer service, and that off the repair shop. However I am upset that a nearly brand new laptop has had such a catastrophic failure. I have lost a bit of trust in apple. p.s. My dell desktop has never even looked at me wrong, nor has my dell laptop.